Keep The Right Tools For Roadside Repairs

Johannesen followed the proper company protocol by contacting his dispatcher to inform her. The usual chain of events for these types of calls began. The dispatcher immediately called in another chauffeur to start heading that way with another limousine. She then contacted the nearest affiliate. Unfortunately, this was the day before the Emmy's and our affiliate was not available. Next, we dispatched a tow company to get the rescue driver and disabled car home.
 
Meanwhile, Johannesen, an off-duty California Highway Patrol traffic officer, examined the engine compartment and found a hose cracked and leaking at the coupling. Using his little Craftsmen four-way screwdriver and a pocket knife, Johannesen unfastened the clamp, cut away the damaged part of the hose, and reconnected the clamp.  Fortunately, he also had five gallons of water in the trunk and was able to add water to the radiator to replace what leaked out. He was on his way again to the game.

Everyone else was called off and went about their Sunday afternoon. This is an example of why a chauffeur should carry tools for minor repairs and know the basics minor repairs. This simple fix saved my company hundreds of dollars.