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Johannesen followed the proper company protocol by contacting his dispatcher to inform her. The usual chain of events for these types of calls began. The dispatcher immediately called in another chauffeur to start heading that way with another limousine. She then contacted the nearest affiliate. Unfortunately, this was the day before the Emmy's and our affiliate was not available. Next, we dispatched a tow company to get the rescue driver and disabled car home.
Meanwhile, Johannesen, an off-duty California Highway Patrol traffic officer, examined the engine compartment and found a hose cracked and leaking at the coupling. Using his little Craftsmen four-way screwdriver and a pocket knife, Johannesen unfastened the clamp, cut away the damaged part of the hose, and reconnected the clamp. Fortunately, he also had five gallons of water in the trunk and was able to add water to the radiator to replace what leaked out. He was on his way again to the game.
Everyone else was called off and went about their Sunday afternoon. This is an example of why a chauffeur should carry tools for minor repairs and know the basics minor repairs. This simple fix saved my company hundreds of dollars.
Related Topics: in-house repairs, Jim Luff, maintenance, maintenance tips, vehicle maintenance, vehicle repairs
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Jim Luff
| about 4 years agoHa...It's a hazard of living in a climate where the temps sore to 110 degrees. Add to that a mountain range we have to climb every day to get to Los Angeles. It happens about six times a year on average. I send many more limos to that mountain to take over for other limo companies that experience the same thing. It's just a tough road to travel. Idling in hot weather doesn't help either.