What To Do When Your Limo Passengers Barf

Jim Luff
Posted on July 16, 2014
One thing in this business that never changes is the behavior of people. From the over consumption of alcohol at their bachelorette party to the little old lady with motion sickness, people vomit in our vehicles.


If you are lucky, it can be a self-contained episode in that your chauffeur can simply dispose of by pulling to the side of the road.  However, if it is a larger spill and not contained, your chauffeur will need to clean it up so the trip can continue. Hopefully, it does not cause a trigger reaction from other passengers. I have seen it happen. One pukes, another passenger sees and smells it, and she pukes too. Make sure your chauffeurs are equipped with latex gloves. This is so important when dealing with any type of bodily fluids. Whether the vehicle is a sedan, limo or bus, chauffeurs should always have an ample supply of towels.

Another handy and cheap vomit cleanup tool is a box of baking soda. After getting all of the solid vomit cleaned up with a towel, sprinkle baking soda right into the carpet. It will neutralize the odor and absorb the liquid left in the carpet. The baking soda will need to sit for about 15 minutes to be effective. You can vacuum the baking soda up back at the yard. Next, you need to use something like a pet clean-up solution to get the smell out after you have vacuumed.  
 
Now, on to the hard part: To bill or not? If you don’t have an excessive clean-up clause in your contract, you should. If I elect to charge it, it is usually $150. If you need to have the car detailed because of projectile vomiting, this amount will usually cover it. If you only have to have the carpet shampooed, you are still looking at $75. I like to give the chauffeur an extra $50 for their efforts in the beginning. No one should have to clean puke as a part of their job unless you are running a daycare for kids or working as a hospital orderly.

— Jim Luff, LCT contributing editor

Related LCT article: How To Clean Up After A Sick Client

Related Topics: difficult clients, fleet management, How To, maintenance tips, retail markets, vehicle maintenance

Jim Luff Contributing Editor
Comments ( 14 )
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  • ben

     | about 2 years ago

    A passenger puked in my car the other week. I used a vomit cleaning service called: Spotless First. It was pretty legit, they were in an out in 30 min. and it only cost me $65. I charged the client $150 for the mess.

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