Driving Tip: Check The Car After A Drop Off

Jim Luff
Posted on August 14, 2013

DRIVING GEM: I'm making a little departure today from the safety aspect and offering a tip for chauffeurs and drivers in our industry. When you drop someone off, take a moment to check the car BEFORE you drive away. It only takes a minute and can save you and your passenger a lot of grief. When I was a chauffeur, it was standard practice every time.  When you do a late night drop off and you leave with someone's cell phone, it can wreak havoc on their life to be without their lifeline. They have no contact numbers, they probably don't know for sure where their phone is, and it can be traumatic. The same with sunglasses, shoes, purses, liquor bottles and cameras. Just do yourself, your office staff and the client a favor and take 60 seconds to scour that car for left behind items. You just could be the hero! -- Jim Luff, LCT contributing editor

Related Topics: customer service, operations

Jim Luff Contributing Editor
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