A Thank You Note From A Young Fan

Tim Crowley
Posted on June 24, 2013

After posting my last blog about whether it’s better to lose valuables in cabs or in chauffeured transportation company vehicles, where electronic records of trips are made, I received an email from H.A. Thompson, president of Rose Chauffeured Transportation in Charlotte, N.C.

 

Apparently a very young passenger had lost his cell phone on a bus ride with his class, and was grateful to have it returned safely to him.

 

Thompson assures that Rose Chauffeured Transportation goes to great lengths to find and return many such lost personal articles, but that this one stood out because of the thank you letter written to the company from the young passenger.

 

You can read for yourself what a great kid this is, and it certainly made the day of everyone over at Rose Chauffeured that helped the little fella get his phone back.

 

 

Thompsons says after he received the letter, he “wrote him a nice letter and thanked him for the time it took to write and address the letter to us,” he says. “What a man! As you can see, his Mama was gonna kick his butt.”

 

About how regularly do you as limo operators have to deal with lost and found items? Anyone have a good story about craziest item found in Lost in Found?


— Tim Crowley, LCT senior editor

Related Topics: customer service

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