Kristen Carroll and Dave Verno of The LMC Groups got LCT East attendees thinking about how to set their businesses up for success in 2020.
I came across an article on Entrepreneur.com today, touting a statistic from the Global Business Travel Association that says business travelers are projected to spend about $268.5 billion moving around the U.S. this year. The article spotlighted a series of mobile apps designed to help make travel easier and more efficient, but with chauffeured transportation noticeably absent from the report.
As apps are becoming fundamental to people on the go, limo operators must be thinking of creating their own apps so they can make sure their services are accessible to travelers on smart phone devices.
Some of these apps are pretty incredible. SeatuGuru is a seat finding software for airline travelers, with a database of 700 seat maps for more than 100 airlines. And Parker is an app that can help you find a parking space and even can pay parking costs remotely without you having to search for a teller or machine.
Waze is another app Entrepreneur mentioned that gives drivers the latest updates on road closures, traffic accidents, and other delays that normal GPS might miss because Waze is updated constantly by a network of some 40 million users.
For operators, having a supplemental app for your business is crucial to corralling wayward business travelers who might be in need of a vehicle. And apps also can benefit chauffeurs with GPS logging, traffic alerts, and airline updates.
A number of limo operators I know already have come out with apps of their own, and more are sure to follow. Maybe an app will come out to combine all this information, such as airline info, traffic reports, weather, parking, you name it, and it can be targeted toward not only business travelers but people in the travel business as well.
We’ll have to see what comes next. Anybody in the works developing an app(s) for your business, how has the process been going?
— Tim Crowley, LCT senior editor
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