MICHAEL CAMPOS: What Do Clients Want Most?

Michael Campos
Posted on March 13, 2013

In a recent survey, TheChauffeur.com determined what chauffeured passengers cared about most in a vehicle. Here are the results:

  • In-vehicle Wi-Fi was the most popular request from clients
  • USB and power points for tablets and smartphones were popular requests
  • Clients don’t understand soft close doors and don’t think they’re shut properly
  • 76% of operator respondents said client seat comfort was most vital requirement in a car
  • 64.4% of operator respondents said long-wheelbase models were optimal

As younger generations mature into potential chauffeured clients — business executives, brides- and grooms-to-be — their amenity requirements will follow the technological trends in the culture. Access to Internet for mobile devices and tablets, along with the ability to keep said devices charged, may eventually be expected as standard.

Do your vehicles have Wi-Fi and/or power outlets? How have clients responded to them (or the lack of them)? Please share your stories in the comments below.

SOURCE: TheChauffeur.com; Michael Campos, LCT associate editor

Related Topics: industry trends, operations, technology

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