DEC. LCT: From shifting client markets to detailed rules, seasoned operators contend with realities shaking up the industry.
NOT FO YO GRANNY: A Deloitte survey shows that Millennials and Gen Xers (any adults now ages 46 and younger) will be hitting the business travel road more often, driving demand for hotel rooms, transportation, and hospitality services. Gens X and Y put a premium on Internet access, WiFi, and high-tech gadgets.
So it only follows that one way to interpret this trend is that the Lincoln MKT Town Car and the Cadillac XTS, with their advanced technological gadgetry, will be well suited for this business demographic. Both livery vehicles will be traveling the chauffeured streets by this time next year, and will go a long way in gaining the attention of two generations who scrupulously want to avoid the Granny-mobiles of yore. -- Martin Romjue, LCT editor
Here are some ways you can use the holidays to book business for upcoming special events.
The go-to chauffeured sedan ranks among only 15 vehicles passing a stricter crash test for a 2018 Top Safety Pick Award.
PHOTOS: The Dec. 4 event in downtown Fredericksburg hosted by Philip and Linda Jagiela drew 40 attendees and featured 13 door prizes donated from industry vendors.
How To 4U: Safety and security top this checklist for operators interested in transporting flight crews on a daily basis.
Look for more Artificial Intelligence: Chat bots will help with customer service, whether in messaging or call centers.
Naughty List: Trade secret and consumer protection lawsuits, city bans, sexist culture, customer data breach, sexual assaults, CEO forced out. . .
eNews Xclusive: Nick Kokas was recently told a client would no longer need his services because they will be putting staff in autonomous vehicles.
DEC. LCT: Anastasios Korovesis has an appreciation for the history of his family’s company as he builds on the legacy.
Being fast, reliable, and efficient is vital when trying to retain clients.
DEC. LCT: Hong Kong operator Amy Yan’s focus on education makes her company stand out in the markets she serves.
Will you finally be able to take a snooze or catch up on "Game of Thrones" while the car is driving itself?
The new van will debut in February, but sales won't start until later in 2018.
The brand itself finished second among luxury makes -- most of them long-established industry icons.
Vehicle Review: The sedan is back for yet another year, bringing along the same subdued refinement and comfort.
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