Diva Clients Can Be A Bitch

LCT Magazine
Posted on February 22, 2010

LIMO MELTDOWN: While operators always strive to be on time, there are always those uncontrollable moments when a pick-up is late. But singer Whitney Houston's hissy fit is out of proportion to a two-minute late pick-up at an airport. The client may always have to be right from a service standpoint, but once in a while it may be good for business to fire an abusive, obnoxious client. HOPE IT'S NOT DRUGS AGAIN. May Whitney get stuck hailing cabs.  -- M.R.

Related Topics: breaking news

Comments ( 0 )
More Stories
An ROI (return-on-investment) on a moving vehicle is easy to understand, but difficult to keep consistent. (LCT image)

A Walk Through Coach Profits

NOV. LCT: These simple return-on-investment formulas will help you truly see if your buses of all sizes are making enough money.

Onboard intelligent tracking systems can document data for a wide range of motorcoach functions, such as engine status and maintenance, vehicle and driver performance, and driver hours, all while communicating pre-set and customized alerts and notifications in real-time.

Driving More Dollar$ With Data

NOV. LCT: Product review - two leading systems provide a constant stream of information that can help operators wring out efficiencies.