Diva Clients Can Be A Bitch

LCT Magazine
Posted on February 22, 2010

LIMO MELTDOWN: While operators always strive to be on time, there are always those uncontrollable moments when a pick-up is late. But singer Whitney Houston's hissy fit is out of proportion to a two-minute late pick-up at an airport. The client may always have to be right from a service standpoint, but once in a while it may be good for business to fire an abusive, obnoxious client. HOPE IT'S NOT DRUGS AGAIN. May Whitney get stuck hailing cabs.  -- M.R.

Related Topics: breaking news

Comments ( 0 )
More Stories

How To Get Clients To See Value In Your Rates

NOV. LCT: We fear our own prices when comparing ourselves to TNCs, but we don’t compete with them any more than Marriott does with a Motel 6. Learn how to justify your rates without guilt.


2018's Luxury Travel Trends

Among the highlights for next year is a focus on far-flung destinations along with international trips of two weeks or more.


The Art Of Sales

NOV. LCT: In the battle to obtain new clients and retain loyal ones, only those who know the best ways to reach, connect with, and educate them will survive.