Operations

How Millennial Employees Can Help Give You A Break

Lexi Tucker
Posted on April 10, 2018

76% of Millennials think professional development opportunities are one of the most important elements of company culture. Source: Execu-Search
76% of Millennials think professional development opportunities are one of the most important elements of company culture. Source: Execu-Search
LCT contributor and my colleague, mentor, and friend Jim Luff has recently been writing a lot about running a company…not letting it run you. “Work-life balance” is what it’s called on all the fancy business websites. I’m not here to beat a dead horse, but to take the concept in a different direction.

You, a business owner, want to be able to take some time off when you need it. Call it PTO, a self-care day, whatever. That’s great; in fact, I’d argue it’s a universal need if you don’t want to go insane. The problem you have, however, is a lack of trust…and that’s sad considering you were likely the one who hired (or at the very least had a say in hiring) your team.

A common misconception people have about Millennials is they just want to do the bare minimum to not get fired. In reality, many of us want to be given responsibility and a chance to prove ourselves to our managers. This also includes the ability to eventually move up the ranks. Despite what you may have heard during nightly local news “studies” aimed to reinforce biases, we are willing to work for this: We just need strong leaders behind us who are willing to trust and guide us.

52% of Millennials say opportunities for career progression is the most desirable quality in a workplace, followed by competitive wages and financial incentives (44%) and good training and development programs (35%). Source: PWC
52% of Millennials say opportunities for career progression is the most desirable quality in a workplace, followed by competitive wages and financial incentives (44%) and good training and development programs (35%). Source: PWC
By guide, I DON’T mean babysit. We get you are busy enough keeping up with your own to-do list every day. That’s what the whole trust thing is about. You hired us because you thought we had what it takes to get the job done. That being the case, we want you to invest in training us.

Believe me when I say this: If you take the time to walk us through what you need us to do as soon as we are hired, it will save you headaches and time down the road. Remember, you are grooming us to be able to help hold down the fort when you are away at a tradeshow, your kid’s soccer game, or off on a cruise to the Bahamas. Treat us like an important part of this plan, and you’ll see results.

Here are some factors to consider when training Millennials for positions of great importance.

Millennials’ top attributes of the perfect boss: Ethical and fair (35%), transparent and readily shares information (35%), dependable and consistent (32%). Source: IBM
Millennials’ top attributes of the perfect boss: Ethical and fair (35%), transparent and readily shares information (35%), dependable and consistent (32%). Source: IBM
Be A Mentor, Not Just A Boss

Young professionals are more likely to stick by your side if you give them a reason to. It might sound simple, but just be a good, humble human being. Whether you own the company or are upper management, act like it in a way that doesn’t come off holier-than-thou. Respect from your staff will come naturally if you treat them with kindness. Be a teacher, not a disciplinarian.

Don’t Be Boring; Prove Your Trust

Things around the office won’t always be a breeze. Life throws curveballs and so do your clients. If you are constantly having your employee file paperwork and make copies instead of handling the tough stuff, that’s all they’ll ever be good for. You have to let them experience challenges for them to eventually be able to overcome them.

Help them gain confidence by showing you trust they can handle a difficult customer. When they succeed, express your happiness with a job well done and let them know you’re pleased. We don’t want to play the guessing game of, “How am I making a difference here?” or worse yet, “Is it even possible for me to make a difference here?”

90% of Millennials would choose to stay in a job for the next 10 years if they knew they’d get annual raises and upward career mobility. Source: Qualtrics
90% of Millennials would choose to stay in a job for the next 10 years if they knew they’d get annual raises and upward career mobility. Source: Qualtrics
Tit For Tat

The goal behind this is to create a team of professionals who will have your back when you need it most. You train your staff to handle the business when you’re taking a breather, but you also need to make sure they get time to recharge as well. A company culture of mutual respect for everyone’s physical and mental well-being will produce people who care about their coworkers and your business as a whole. 

LEXI TUCKER is LCT associate editor and coordinator of the LCT Fast 40, a group of operators under 40 who collaborate and learn from each other about all aspects of chauffeured transportation. She can be reached at [email protected]

Related Topics: business management, employee benefits, employee issues, employee management, employee perks, employee recruitment, employee retention, hiring, How To, LCTFast40, Lexi Tucker, mentorship, Millennial Matters, Millennials, staff training

Lexi Tucker Associate Editor
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