Operations

Japanese Limousine Company Uses Videos To Court Visitors

Tim Crowley
Posted on December 10, 2013
All chauffeurs at 24 Limousine are English-speaking, licensed, and trained in customer service, and the videos on the company’s website make sure that fact is known to potential clients.

All chauffeurs at 24 Limousine are English-speaking, licensed, and trained in customer service, and the videos on the company’s website make sure that fact is known to potential clients.

All chauffeurs at 24 Limousine are English-speaking, licensed, and trained in customer service, and the videos on the company’s website make sure that fact is known to potential clients.
All chauffeurs at 24 Limousine are English-speaking, licensed, and trained in customer service, and the videos on the company’s website make sure that fact is known to potential clients.

As a company for professional business travel in the Tokyo and Yokohama areas, 24 Limousine has on its website a series of four informative and entertaining video segments that address the common questions from English-speaking business visitors about chauffeured transportation in the area.

The first issue is, “What type of car is your standard sedan?” The video takes a light-hearted look into the matter, anticipating the traveler’s concern that sedans in Tokyo might be cramped and small. But the potential client is reassured that 24 Limousine operates full-size sedans, such as Mercedes S550s and Toyota Crowns.

Customary tipping habits are explained, and clients are informed all chauffeurs have been trained on customer service and speak English. All points are simple, straightforward and illustrated clearly in the videos. It’s a testament to the value of anticipating a customer’s needs or concerns, and making them feel at home before they even make a purchase with your company.

These videos have likely only helped bring in more business at 24 Limousine. You can view them on its website gallery page, www.24limousine.com/gallery.php.

Related Topics: Asian operators, chauffeur behavior, innovative marketing, international business, Japanese operators, video

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