Operations

On Guard Against Unsafe Operators

LCT Staff
Posted on July 1, 2001

I was recently in Las Vegas celebrating the fact that my good friend is about to be married. It?s a celebration most commonly referred to as ... the bachelor party. I know, just the idea of a bachelor party in Vegas conjures up a number of interesting scenarios, most of them spelling trouble.

However, I won?t bore you with the details of a weekend that could rival any Hollywood movie on the topic, but instead I will comment on one interesting aspect that is directly related to this industry.

My friends and I were staying at one of the more popular hotels on the Las Vegas Strip. We had been enjoying a full day of gambling, free alcohol and inexpensive buffets when we finally decided to go out to dinner and explore the downtown area. We all met at the front doors, and it was at this time that the topic of transportation was discussed. It had been decided that since this was a special time for the bachelor that it would only be fitting that we should take a limousine. An eager doorman heard our discussion and told our group that he would get us a limousine. With a wave of his hand, and before I could voice my concern, a limousine appeared in front of the group. I must admit, this was a pretty impressive trick, but much to my disappointment the vehicle was only a six passenger, and we were a group of 11.

Then, much to my surprise, the doorman opened the door and said to get in, and that we could all fit! Horrible visions of heavy limousines not being able to brake, careening down the Vegas strip filled my mind. A member of my group started to get into the six-pack, and I screamed out, ?NO!? My friends looked at me surprised, and asked why not. I spent the next few moments explaining the safety issues of increasing a limousine?s GVW, and pointing out the finer details of the QVM and CMC process. I informed them of the terrible consequences that could result from over-packing a limousine. Even the doorman was listening in on my lecture. By the way, the chauffeur never got out of the vehicle.

After I had finished, the group decided that it would be better, and safer, to take two taxi cabs. I know that a cab is a sorry alternative to a limousine, but for obvious reasons it was the best choice.

The next afternoon, we all got together to watch Game 1 of the NBA Western Conference Playoffs, which the Los Angeles Lakers won with ease. After the game ended, we once again headed out for dinner and a trip around town. However, when we got to the front doors and once again discussed a mode of transportation, things were different. The doorman from the previous night was there, and recognized us as soon as we stepped out of the casino. He asked where we were going, and with another wave of his hand a limousine rolled up. This time it was the hotel?s own eight-passenger stretch. My group saw that it was larger and looked at me as if to see if it was ok. But before I could explain the difference between the vehicles, the doorman stated that this vehicle would transport us in two trips. As he said this, he looked at me and smiled. We decided who was going in the first group, and then enjoyed a safe, comfortable ride to our destination.

The reason why I told you this story is not to inform you that there are businesses out there operating their vehicles in an unsafe manner. Most of you already know this. But rather it was to let you know that the best way to guard against these operators getting to your clients, and potential clients, is through education. You should inform every person that can potentially give you business, be it a doorman, concierge, etc., the issues involving safety, and the consequences that can happen if established standards aren?t followed.

I?m confident that my 10 friends will consider safety whenever they rent a limousine. Also, there?s one doorman at a hotel along the Las Vegas strip that will think twice before trying to pack 11 people in a six-passenger limousine.

LCT Staff LCT Staff
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