Hyundai Genesis Earns Top Rank In J.D. Power Vehicle Dependability Study

Posted on February 17, 2012

COSTA MESA, Calif. — In its first year of eligibility, the Hyundai Genesis sedan is the highest-ranked model in the midsize premium car category in the 2012 J.D. Power and Associates Vehicle Dependability Study. The Hyundai brand finished ninth overall.

J.D. Power and Associates surveys original owners three years after their vehicle purchase and since, the Genesis sedan launched in 2009, 2012 marks the first year it was included in the VDS. It was the only vehicle to win the award in its category during its first year of eligibility.  

Hyundai displayed the Genesis sedan at the 2012 International LCT Show last week, along with the Hyundai Equus premium luxury sedan. “We’re glad to show our vehicles at the show and that the industry is interested in what we have to offer,” said Hyundai Motor America Corporate Sales Manager Richard Pipenhagen. “The Genesis is in a sweet spot regarding price.” The fleet incentive on the Genesis, which starts at an MSRP of $34,200, is $3,500, and the Equus incentive is $4,500.

Pipenhagen added: “In addition to our 10-year/ 100,000 mile powertrain warranty, we’re excited to announce that operators can also purchase our brand-new Platinum extended service warranty which will cover these vehicles bumper to bumper for the same 10-year/ 100,000 mile period.”

The J.D. Power and Associates Vehicle Dependability Study measures problems experienced during the past 12 months by original owners of three-year-old (2009 model year) vehicles includes 202 different problem symptoms across all areas of the vehicle. Overall dependability is determined by the level of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality.

“Our goal is to design and build cars that meet and exceed consumers’ expectations not only off the showroom floor, but through the duration of their ownership experience,” said Erwin Raphael, director of engineering and quality for Hyundai Motor America. “Earning Hyundai’s first-ever top 10 finish in the J.D. Power and Associates Vehicle Dependability Study demonstrates that our efforts are paying dividends. It’s equally gratifying to see Genesis sedan, a content-rich model with all the features you expect of a premium car, outperform powerful competitors in its category. Long-term dependability translates to a positive ownership experience and brings customers back to the Hyundai brand in the future.”

The Genesis is built on Hyundai’s performance-driven rear-wheel-drive architecture. Updated for 2012, the current model offers three powertrains: the Lambda 3.8-liter direct injection V6 engine producing 333 horsepower; Hyundai’s Tau 4.6-liter V8 engine producing 385 horsepower; and the new Tau 5.0-liter direct injection V8 engine producing 429 horsepower, available on the Genesis 5.0 and Genesis R-Spec models.

The Genesis ranks among the best cars in the premium category with technology rivaling more expensive luxury sedans, convenience features such as push-button start and navigation system, and five-star safety ratings from the National Highway Traffic and Safety Administration (NHTSA). The Genesis gets an EPA estimated 17 mpg city and 26 mpg highway.

The Genesis earned Hyundai’s first-ever North American Car of the Year Honor and tallied more than 20 top honors from media outlets and automotive organizations in North America upon its launch as a 2009 model year. The trophy case includes awards from J.D. Power and Associates, Motor Trend Magazine, AutoPacific, and numerous consumer publications.

Related: Hyundai Genesis Wins Award In Luxury Lifestyle Category

Related: Equus and Genesis Receive 2012 Safety Award

Related: Hyundai Hires Former BMW Design Director

Source: Hyundai Motor America; Michael Campos, LCT assistant editor

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