Whenever your company determines that the potential for subrogation recovery is valid, there are inherent responsibilities to assure a successful subrogation recovery. The following subrogation guidelines should be adhered to in all potential subrogation claims:
1. As soon as possible after an accident occurs, the driver should provide a full description of the facts of the loss.
2. Secure photos of any physical damages.
3. Secure any law enforcement reports.
4. Identify all adverse parties to the loss, to include other drivers, occupants of your vehicle, or any other individual or government agency.
5. Collect any insurance information and the name, address, driver’s license, and phone number of all potential witnesses or claimants.
6. Keep a detailed record of all the time and expenses incurred to include loss of use of vehicle, repair damages, towing, and storage costs, as well as deductible payments.
7. Keep receipts and cancelled checks to document your loss.
8. Be aware of the statute of limitations in the state jurisdiction where the loss occurred.
• Source: Vaccaro & Associates, Huntington Beach, Calif.