Keep a Close Eye on Your Fuel Statements

Posted on August 1, 2007 by LCT Staff - Also by this author

This is a general warning to any operator using a fleet card for fuel purchases. As all of you know, fuel is something that we all must have in large quantities to keep our fleet rolling. Recently, I have had a rather serious issue with my fleet card provider. I stopped to fill up my work truck on a Wednesday at 4:59; it held 29 gallons. Four minutes after this transaction was posted, my truck had apparently traveled 300 miles.

It seems the clerk at the station reviewed the security tape and then manually entered another 46 gallon transaction for $152.10, using my pin number that he got off the tape. The next day, he manually entered another 48 gallon transaction using a made up mileage and my pin number for $151.32. I contacted the sheriff’s department, and during the investigation the station owner offered cash to settle the case. I though this was settled, but upon receiving my next Fuelman bill, lo and behold, my truck now will hold 72 gallons and hasn't driven a single mile in a week, according to the mileage entered.

This is another $228.58. I have to say that Fuelman has been very cooperative in their dealings with me and the fraud unit is looking into it. It is best that I remind everyone to watch your fuel purchases VERY CAREFULLY. If the clerk had not been so blatant in the amounts, I could have missed the extra and dismissed it to a lot of driving that week. Here are a few ways to avoid this situation:

  • Set your security level to the provider’s maximum levels: This will freeze that particular card if the provider detects suspicious activity. They will also contact you immediately.
  • Set purchase limits: You can determine the parameters of your account by time of day, day of week, transactions per day, dollars per day, or gallons per day.
  • Keep all receipts: Each vehicle should have a chauffeur folder that the chauffeur should put all receipts, contracts, and other documentation into. All receipts should then be compared to the corresponding fuel statement.
  • Educate your chauffeurs: Alert them to the dangers of fraud and teach them to shade their pin number from prying eyes (and cameras) when fueling.

A little vigilance is all you need to ensure you don’t get caught up in this situation. Pay close attention and you can avoid any losses as well as the hassles and wasted time of having to deal with the ramifications.

View comments or post a comment on this story. (0 Comments)

More News

Turtle Top Minibus Shuttle Retains Immaculate Status

Vehicle Pick of the Week: If you’re in the market for a used vehicle that’s been treated right, this Ford F-550 is a candidate.

Mercedes-Benz S-Class Thinks Smarter, Not Harder

Vehicle Review: The new version can self park, slow down automatically, and avoid crashes better than ever.

Cadillac CT6 Has Clever Surveillance Feature

Vehicle Review: Owners can use four of the vehicle's cameras as a built-in security system.

Chauffeurs Choice: Jaguar XJL Versus Audi A8L

Many find it difficult to decide between the two due to their cutting-edge styling and attractive chauffeur programs on offer.

1977 Town Car Was Largest Car On Domestic Market

The sales brochure sums it up: “Words can only suggest what the Lincoln Continental is. To really own this car, you have to drive it."

See More News

Facebook Comments ()

Comments (0)

Post a Comment



See More

LCT Store

LCT Magazine - March 2017 $12.95 INT'L LCT SHOW ISSUE COVER STORY: * Innovate or Die: Show To Be a Business "Disrupter" * *


Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close