SAN FRANCISCO — Uber announced Wednesday that anyone applying to become a driver for UberX – the company’s lower-cost ride service, which uses compact and hybrid cars — in the U.S. will undergo federal and county background checks on top of the Multi-State Criminal Database check.
Uber says it has an agreement with Hirease, a national provider of background checks. Until now, Uber had used only the Multi-State Criminal Database, which compiles records from more than 40 states, to perform driver background checks. But Uber said in a company blog post that it wasn’t thorough enough, as some states and counties do not report to the database.
“Similarly, a check relying on the Multi-State Criminal Database may miss records that only exist in the federal database. In our experience, records appearing in one database but not showing up in another is a rare occurrence, but we consider this situation unacceptable all the same,” Uber said.
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