Technology

Managing Social Media Sites Like Raising Children

Posted on August 21, 2015

Patricia Rossi, left, with her son Jackson Rossi, 15, travels around the country to teach social-media etiquette to everyone from big corporations to NFL teams. (Photo: Melissa Lyttle for The Wall Street Journal)
Patricia Rossi, left, with her son Jackson Rossi, 15, travels around the country to teach social-media etiquette to everyone from big corporations to NFL teams. (Photo: Melissa Lyttle for The Wall Street Journal)

Navigating the growing number of social-media sites and apps is a full-time job, and learning the etiquette, including some obvious and some not-so-obvious fine points, can be tricky. To manage your online communications smartly, etiquette expert Patricia Rossi says one thing is most important to keep in mind.

“Twitter, Facebook, Instagram, LinkedIn and Google Plus — they’re like having different children,” says Rossi, host of NBC Daytime’s weekly “Manners Minute,” which airs in 165 syndicated television markets. It is important to update and manage each one differently.

Wall Street Journal article here

Everyday Etiquette here

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