Using Tech Tools to Gain a Competitive Advantage

Posted on February 1, 2009

Using, promoting, and demonstrating the latest technology available for operations enables Leros Point to Point stand out in a highly competitive industry, says Jeff Nyikos, chief operating officer.


Leros invests in a state-of-the-art website and technology systems to build its corporate brand name, client services, and real-time staff communications.


“Clients come in to view our facility, and they’re surprised by our commitment to technology,” Nyikos says. “We’d rather be on the cutting edge than lag behind.”


Leros started up in 1983 and manages a fleet of more than 200 vehicles from its offices in New York, New Jersey and Connecticut.


During the last decade, the company built up a network of affiliates that service more than 550 cities worldwide. In recent years, the management team has committed resources to adding new technology tools including a voice logger that records all phone calls, a real time phone viewer which tracks all calls and displays reports for dispatchers, DriveCam and GPS systems on its fleet, and a revamped website offering corporate travel managers everything they need for account management.


About five years ago, Leros set up an intranet system to track real-time data and constantly communicate with staff to make sure everyone develops a sense of protocol. Running 24/7 operations, Leros uses everything that makes sense for improving operations, such as fleet drive time and location tracking, computer data backup systems, interoffice email, and a phone system that allows four-digit extension phone calls to all staff phones in Leros’ tri-state operations.


The company’s technology commitment focuses its mission: to drive people who drive the business world. Leros Point to Point has worked hard to attract a diverse corporate clientele in several industries.


Becoming active and exhibiting at the National Business Travel Association annual convention has yielded strong relationships with corporate decision makers, as has being active in Meeting Professionals International. Involvement with MPI fuels the company’s commitment to group transportation through buses, Nyikos says.


Along with corporate meeting planners, participating in MPI meetings strengthens relationships with the hotel industry, which has been investing in building onsite group meeting events.

Leros has started a niche market division to better serve clients called Preferred Mobility Division, which provides non-emergency medical transportation through Toyota Sienna Assisted Specialty Vehicles that transport one wheelchair and three passengers. Passengers enjoy a luxurious ride in leather seats with flat-screen TVs, and can take their family on a comfortable trip to see a show in the city.


“We’re the first company in the tri-state area to do this,” Nyikos says, “and in the next five to seven years we’ll offer this service nationwide.”   



The Facts

Name: Leros Point to Point

Owners: John Nyikos, CEO; Jeff Nyikos, COO; and Chris Nyikos, executive vice president

Founded: 1983

Service region: New York tri-state area

Fleet size: 190 Types of vehicles: sedans, limos, vans, SUVs and shuttle buses

Employees: 240

2008 estimated revenue: $20 million


Phone: (800) 825-3767

Related Articles:

Enterprise GPS Tracking Solutions

First Installation of Fleet Management Solution Complete


View comments or post a comment on this story. (0 Comments)

More News

Driverless Vehicles Will Alter How We Buy, Own, Insure Cars

Automakers are not only unprepared for the change -- they’re not even trying.

Owners Of Dav El/BostonCoach Buy GroundLink

Marcou Transportation Group has also acquired the Limo Anywhere software company, which will remain independent.

iCARS, Join To Create Global B2B Network

The chauffeured car service links its on/near-demand app with an online ride booker and lead generator, resulting in new opportunities for operators.

How Uber Deploys Data To Get Its Way With Cities

Airbnb and Uber are using information to maintain control of their relationship with local governments. 

It's Time To Realize The Power Of Mobile Marketing

With the new year comes compelling evidence 2017 could be one for the history books when it comes to smartphones and tablets.

See More News

Facebook Comments ()

Comments (0)

Post a Comment



See More

LCT Store

LCT Magazine - March 2017 $12.95 INT'L LCT SHOW ISSUE COVER STORY: * Innovate or Die: Show To Be a Business "Disrupter" * *
LCT Magazine - February 2017 $12.95 NEW MODELS ISSUE COVER STORY: * Fleet Vehicles Preview * *


Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close