Technology

TSO Mobile Brings Real-Time Fleet Data To Operators

Posted on September 11, 2015 by

Geo fencing maps are valuable to operators so they can make sure no vehicles are taken outside of a designated area, or conversely to keep vehicles out of select regions.
Geo fencing maps are valuable to operators so they can make sure no vehicles are taken outside of a designated area, or conversely to keep vehicles out of select regions.

The set up for TSO Mobile is simple: An operator buys a small hardware unit from TSO for each fleet vehicle which is installed by local or in-house mechanics. The quick installation connects the car to the TSO online web portal, so operators can accumulate data while the vehicle is in use.

Once the vehicles are on the system, TSO Mobile links operators to private online dashboards which give them instant updates on fleet details, such as GPS locations of every vehicle, driving performance, frequency and locations of chauffeur trips, idle time averages, and live security camera feeds of vehicle interiors.

“Our forte is in the management of information and real-time data reporting,” says Diego Capelluto, director of public transportation for the company. “The TSO Mobile platform goes from basic fleet management, with scheduling, payments, and driver assignment, to more customizable features that delve into routing efficiencies and driver behavior. It really becomes a tool for operations management.”

Diego Capelluto
Diego Capelluto

The company has been working in the industry since 2005 with TSO first launching in 2002 in the cargo trucking market. The company has operators signed up across the U.S. and many in Latin America (the software comes in English and Spanish).

GPS-tracking is just one small function of what the overall platform can do, Capelluto says. A smart operator employing the TSO platform will be able to discern small details about his business, and make decisions to improve efficiencies that give them a competitive advantage, he says.

“Once you get the GPS tracking, the most important thing is to understand all the features,” he says. “Every operator is essentially doing the same thing, moving people back and forth, but when you get the GPS platform all together, it shows how you can make it more efficient, how you can administer trips better, and reduce operating costs.”

There are modules for chauffeur driving behavior. Each chauffeur is given a profile and assigned to a vehicle that logs their performance. The speed indicator shown here gives a breakdown on the total overall MPH of a trip.
There are modules for chauffeur driving behavior. Each chauffeur is given a profile and assigned to a vehicle that logs their performance. The speed indicator shown here gives a breakdown on the total overall MPH of a trip.

Data Made Simple

Operators first viewing online dashboards see their vehicles clearly marked on the GPS map. The hardware installation provides 24/7 location status. Operators can view this information anytime through desktop and mobile devices. Along with GPS, the hardware installation relays information about the chauffeur’s driving behavior. A data chart can break down each chauffeur’s average speed, so if one records more time clocked in above posted speed limits, the operator can step in to correct the behavior.

Another interesting feature is the “historical locations” chart, which shows where vehicles have traveled. The chart can help spot trip density and create strategic dispatching routes.

The newest feature from TSO Mobile is a real-time camera feed which lets operators check in on the status of a vehicle and record the trip.
The newest feature from TSO Mobile is a real-time camera feed which lets operators check in on the status of a vehicle and record the trip.

Security Cameras

The new hot topic for operators is cameras because of their ability to reduce insurance premiums and protect liability in case of accidents, Capelluto says.

Operators may opt to have the screens pointed toward the chauffeur, the cabin, and/or the front. This way, operators can see their vehicles in real time. The cameras also record everything, so if there’s a customer incident or an accident, the evidence can be shown on tape.

“It’s logical, reduces liability and improves driver behavior,” Capelluto says.
TSO Mobile has contracts with operations of varying fleet sizes, some with fewer than 10 vehicles and many near 100 vehicles. However, the service stays consistent throughout.

“The credit is due to the support team and customer service specialists,” he says. “It’s important that TSO Mobile complies with all Department of Transportation (DOT) requirements, but also it’s important we listen and work with our customers daily, and get them to use 100% of what they acquire.”

FASTFACTS
TSO Mobile
Location: Miami, Fla.
Founded: 2002
Service: Fleet GPS tracking/management
Employees: 55
Website: www.tsomobile.com/limo
Contact: (877) 477-2922

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