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How To Make Your Name As An Affiliate Manager
How To Make Your Name As An Affiliate Manager

February 17, 2017
FEB. LCT: A detailed look at one manager’s approach shows the hard work needed to win at the high stakes industry game of farming.

My Unofficial International LCT Show Agenda
My Unofficial International LCT Show Agenda

February 15, 2017
The suite parties, charity fundraisers, and off-the-grid get togethers round out a complete global industry trade show.

How To Practice Common Sense Customer Service
How To Practice Common Sense Customer Service

February 14, 2017
It's one of the most important and difficult qualities to hire for, since it emerges in unexpected situations on the job.

3 Big Fouls From My First Uber Rides
3 Big Fouls From My First Uber Rides

February 1, 2017
Operators don't have much to worry about if TNC drivers keep acting like this.

What To Do With Pot-Smoking Chauffeurs
What To Do With Pot-Smoking Chauffeurs

January 25, 2017
With more states legalizing use of marijuana, what is the fallout for commercial driving?

Operator Peer Groups Tackle Money Issues
Operator Peer Groups Tackle Money Issues

January 20, 2017
JAN. LCT: Operators nationwide meet to discuss issues, share advice, and recommend solutions that lead to more profitable companies.

How To Rethink Fees And Price For Better Profits
How To Rethink Fees And Price For Better Profits

January 19, 2017
JAN. LCT: Many operators are backing off extra charges for early mornings, flight delays, and many surcharges once considered normal and reasonable.

10 Invaluable Tips For Your Chauffeurs
10 Invaluable Tips For Your Chauffeurs

January 18, 2017
These eternal chestnuts of knowledge work for new and veteran chauffeurs alike.

How You Resolve Complaints Defines Your Business
How You Resolve Complaints Defines Your Business

January 18, 2017
There may be two sides, but you better listen to the customer and diffuse the situation to their benefit.

15 New Ideas For A New Year
15 New Ideas For A New Year

January 9, 2017
JAN. LCT: 2017 is the best time to upgrade, overhaul, or change aspects of your operations.

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