Regulations

New CA Limo Regulator Gets Industry’s Attention, Admiration

Posted on December 12, 2012

Page 1 of 2

Brig. Gen. Jack Hagan, a U.S. Marine, was appointed director of the Consumer Protection & Safety Division of the California Public Utilities Commission on April 23.
Brig. Gen. Jack Hagan, a U.S. Marine, was appointed director of the Consumer Protection & Safety Division of the California Public Utilities Commission on April 23.

LOS ANGELES — The new director of the California Public Utilities Commission charged with overseeing motor carriers spoke to California operators for the first time last night, bringing a clear agenda and a healthy dose of straight talk.

Brig. Gen. Jack Hagan (U.S.M.C./California State Military Reserve), appointed director of the CPUC Consumer Protection and Safety Division on April 23, told members of the Greater California Livery Association he wants to clear up rules, enforce them fairly and more often, and act to root out bad agency behavior and inefficiencies.

“I can’t fix it if I don’t know it’s broken,” said Gen. Hagan, while walking around the banquet room at The Proud Bird in Los Angeles, taking notes and answering questions.  

The veteran Marine and military commander — who served in Vietnam, Operation Desert Storm in Kuwait and Iraq, and Operation Restore Hope in Somalia — did not need a microphone.

“No one dies on my watch,” said Gen. Hagan, quoting his personal mission statement on the back of his business card. He said mission statements need to be simple and measurable, devoid of the typical corporate fluff that characterizes so many pleasant sounding statements that lack punch.

Three more signs that Gen. Hagan is a direct, no-nonsense public servant: He puts his cell phone number on his business card; told a small GCLA gathering earlier on the day: “Everything I say is on the record”; and drove himself around Los Angeles on Tuesday in a rented Toyota Corolla.

As head of the division that regulates the 7,000 charter-party carriers in California, Gen. Hagan told operators he wants to work together to achieve “win-win” results that respect and benefit the small businesses which provide luxury transportation while bolstering an active agency that protects public safety based on clear, fair rules and fees:

  • One of his primary goals is to sort through the many CPUC rules and definitions that apply to charter-party carriers to keep those that apply and eliminate those that don’t.
  • He aims to make sure that mobile-app based transportation providers, such as Uber, comply with the same state rules and requirements as do chauffeured transportation companies. He vowed to be vigilant against such companies.
  • He also plans to set up more enforcement stings against violators and illegal limousine operators. But he urged operators to self-police and report details of suspected violators to the CPUC.

View comments or post a comment on this story. (1 Comment)

More News

Tire Failure Caused Fatal South Carolina Charter Bus Crash

The company could face civil violations realted to the Sept. 17 crash that killed the driver and three passengers.

TNC Drivers In CA Will Face Stricter Background Checks

Gov. Jerry Brown has signed new legislation that will place greater restrictions on Uber and Lyft drivers.

CA Governor Signs Bus Safety Bills

Vehicles carrying 39 or more passengers and made after July 1, 2020 will be required to have automatic emergency lighting.

NYC Uber, Lyft Drivers Protest For Union Rights

TNC independent contractors joined up with the Amalgamated Transit Union Local 1181, which represents city bus drivers.

TNCs Dealt Blow In Florida County

The West Florida Livery Association scores a victory — but the fight goes on.

See More News

Facebook Comments ()

Comments (1)

Post a Comment

Submit

Blogs

See More

See More

See More

See More

LCT Store

LCT Magazine - September 2016 $12.95 COVER STORY: * How Do We Max Our Markets? * *



Connect

Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close