MIAMI BEACH, Fla. -- Jeanne Bliss
is blessed with the perfect last name. As an experienced CCO, Chief Customer Officer, she now presides over CustomerBliss
, where she guides the C-Suite and CCOs around the world on earning business growth by improving customers’ lives.
Bliss brings her presentation to the 2016 LCT Leadership Summit on May 22-24 at the SLS Hotel in Miami Beach: How To Build Your Customer-Driven Growth Engine: Just how do you go about building a customer-centric company? How do you earn the right to growth, by improving customers’ lives?
Her session coincides with a growing need in the chauffeured transportation industry to find new ways to boost customer attention and service -- the primary way limo operators can stay ahead of transporation network companies (TNCs) and succeed for the long-term.
Customer Service is one of several leading industry topics and trends to be presented at the annual Summit, a high-end executive-style think tank retreat that provides the industry's only deep-view forum for ideas, best practices and high-touch networking. Along with a healthy roster of social and recreational activities in the most frolicsome tropical environment on the planet.
To see a video of Bliss in action, click here.