People

Operations Director Boosts Company Performance Over 10 Years

Posted on November 27, 2012

CHARLOTTE, N.C. — Tom Holden, Rose Chauffeured Transportation’s director of operations, who moved to Charlotte from southern New Jersey in 1994, has spent a decade at the North Carolina operation. He watched the company grow from $1.2 million in 2002 to more than $8 million this year.

H.A. Thompson, owner and CEO of Rose, said in a statement: “Tom’s attention to detail, driven nature and direct communication style have played an instrumental role in the growth of our organization. We wouldn’t be where we are without him.”

Tom Holden, who is now director of operations for Charlotte-based Rose Chauffeured Transportation, began his career with the company as a chauffeur on nights and weekends. After a company-hired consultant identified his potential, Holden moved into an office and has been helping the company grow ever since.
Tom Holden, who is now director of operations for Charlotte-based Rose Chauffeured Transportation, began his career with the company as a chauffeur on nights and weekends. After a company-hired consultant identified his potential, Holden moved into an office and has been helping the company grow ever since.

However, it wasn’t always obvious that Holden would be leading the company, as he was nearly passed over for an entry-level job he applied for at Rose in 2002. He had just left a seven-year position as general manager for a family-owned manufacturing company in Charlotte, and was ready for a break from the fast pace of management. He happened to pass by Rose Chauffeured Transportation’s garage and decided it would be fun to drive on nights and weekends.

Holden was greeted by Andy Thompson, vice president of sales, who told Holden he’d give him a call if there were any openings. It wasn’t until six months later that Holden got the call.

Driving a vehicle suited Holden just fine, but life had other plans. In 2004, consultant Charles Tenney came to work with Rose, and one of the first things he did was interview all of the drivers. After speaking with Holden for half an hour, “You’re spinning your wheels here. You need to be working inside,” he said.

“Next thing I knew, there was a desk for me in the office,” Holden said in a prepared statement.

Holden manages operations throughout the company. During his tenure, he has supported growth from 30 employees to 130; from 5,000 sq. ft. to 26,000 sq. ft., and a fleet size of 50 vehicles. He said he will be at the company for at least the next 10 years and looks forward to seeing how much larger the company can grow.

Related: ADA-Accessible Motorcoach Joins Charlotte-based Limo Fleet

Source: Rose Chauffeured Transportation

View comments or post a comment on this story. (1 Comment)

More News

Limo Patriot Ride Revs Up For Military Cause

The award-winning fundraiser serves as the ideal capstone to the International LCT Show.

2017 Operator Of The Year Awards Ready For You

The industry's leading business achievement awards program officially launches Dec. 1 and takes entries until Feb. 1, 2017.

Jerry Robbins, Boston Operator, 1956-2016

Robbins, who ran Weldon Worldwide in Boston for 16 years, was the first winner of the LCT People’s Choice Humanitarian Award.

UMA President Vic Parra To Retire Early Next Year

Parra was first appointed president/CEO in 1998 and was the second person to hold this job since the start of the association.

Rick Mullinax, President Of Wilshire Limousine Services, 1969-2016

Industry colleagues and friends mourn the passing of Mullinax, a longtime Los Angeles chauffeured service and rental car company executive.

See More News

Facebook Comments ()

Comments (1)

Post a Comment

Submit

Blogs

See More

See More

See More

See More

LCT Store

LCT Magazine - December 2016 $12.95 GLOBAL/INTERNATIONAL ISSUE COVER STORY: * The Coolest Operators on the Planet * *



Connect

Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close