The Industry's Most Influential People: Scott Solombrino

Posted on July 1, 2004

“When it comes to certain issues everyone is united” in the limousine industry, says Scott Solombrino.

“Any outside threat that has the potential of impacting the industry becomes a lightning rod for instant unification, which Is why the National Limousine Association has become so successful and so powerful in Washington, D.C.”

With a laugh, Solombrino adds, “The limousine industry is in some ways like a dysfunctional family, where it’s OK for people to kind of kill each other at the dinner table every night. But God help the person who comes to visit who may be critical of anyone in the family!” He adds, “It’s a really tough crowd.”

Solombrino admits this “is a very, very unique business. The limousine industry is a boutique industry that is unique to the travel segment. What makes it so unique is that there aren’t any traded companies.” Therefore, he says, “The limousine business tends to be very competitive.”

It’s a business Solombrino has been in for more than half his life. “I started when I was a freshman in college in 1978 and bought my first limo for $600. I’ve been in the industry for 26 years and I’m only 44.”

He says, “The great part of this business is that you can call someone at midnight and you can probably get them. It’s a seven-day a week, 24-hour a day business. At the end of each day you can see the results of your labor for that day—satisfied customers and happy employees. It’s very evident at the end of the day that everything went well.”

But it’s a difficult business that he likens to a puzzle. “There are a lot of parts to this business to make something work. There are a lot parts to the puzzle to make the customer happy. There are a lot of pieces along the way that lead up to the customer getting the best experience, which leads to a lot of camaraderie in the business.”

He adds, “Every company has to have the same process over and over again. So when you sit with people in the same industry, there’s immediate understanding between you.”

Solombrino believes the limousine industry has recouped since Sept. 11, saying “9/11 really made it difficult. But I think the industry is improving every day. And, I’m really optimistic for 2005. It’s the first time I’ve been really optimistic in three years.”

Being an industry advocate has taken a great deal of Solombrino’s time. “Part of my function the last five years was that if I wasn’t out there advocating the entire industry from the fragmentation and the internal feuds going on—that would prevent the industry from having a unified voice with all the different regulatory people around the country.”

He says, “The biggest downside to my commitment to improving the industry is that I’ve put my company second. I’ve paid a price for that.”

But he notes, “As Ben Franklin said, ‘We must all hang together or assuredly we will all hang separately.’ And I’ve lived by that motto.”

View comments or post a comment on this story. (0 Comments)

More News

Long Island Operators Celebrate At Black Tie Gala

The Long Island Limousine Association awards banquet recognized member and vendor contributions to the industry.

Operators Mourn Loss Of Industry Colleague

Funeral services will be held Jan. 13 for Wisconsin operator Kevin "Big K" Doublin who had a loyal following of friends and peers.

California Group Elects New Slate Of Officers

The GCLA welcomes a new board of directors to take on some of the toughest regulatory battles in the industry.

Mobility Expert Joins Executive Ranks At Blacklane

The new COO/CFO will apply his experience to improving customer service on the ground and online.

Limo Patriot Ride Revs Up For Military Cause

The award-winning fundraiser serves as the ideal capstone to the International LCT Show.

See More News

Facebook Comments ()

Comments (0)

Post a Comment



See More

See More

See More

See More

LCT Store

LCT Magazine - January 2017 $12.95 THE MONEY ISSUE COVER STORY: * Dashboard Helps Steer Company Finances * *


Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close