People

Carey Offers Two Classes of Service Under One Roof

Posted on July 1, 2004 by LCT Staff - Also by this author

By matching the right vehicle to the right client and offering two distinct levels of service, Carey International has been able to service more clients in Boston.

Company-owned Carey Boston and the wholly owned subsidiary, CTS International, operate from the same 20,000-square-foot facility in Braintree, Mass., offering what may best be described as first class and coach service.

Although Carey’s business model is built on independent operators serving business travelers in specially equipped Carey “L” Series Lincoln Town Cars, management decided not to change CTS’s structure when it acquired the company in 1998. CTS’s 59-vehicle fleet is dominated by spartan Ford Crown Victoria sedans that are driven primarily by employees.

“Carey is excellent at managing the IO model. They are true innovators,” says Larry White, who is responsible for Business Development at Carey. “But they bought CTS because it was successful, so why change it?”

“When you are doing high-volume work – with low-fare rides to the airport that add up to $9,500 per vehicle or more per month – it can be better to use employees,” adds Joseph Winstanley, general manager of both companies.

Independent operators are better when the workflow is generated by bigger jobs that arrive at a slightly slower pace, he says.

CTS’s client base is comprised mainly of local corporations that require affordable and reliable point-to-point service. The bulk of Carey Boston’s work is for “as directed” jobs, such as road shows, which come from the international network’s central reservation center in Washington, D.C.

Both CTS and Carey Boston feed work to affiliates in other cities and run limousines, SUVs and minibuses. The two companies often farm out work to each other when an overbooked schedule calls for more vehicles.

Carey Boston has seen exponential growth by acquiring local companies. Its fleet now numbers 44 vehicles.

View comments or post a comment on this story. (0 Comments)

More News

Long Island Operators Celebrate At Black Tie Gala

The Long Island Limousine Association awards banquet recognized member and vendor contributions to the industry.

Operators Mourn Loss Of Industry Colleague

Funeral services will be held Jan. 13 for Wisconsin operator Kevin "Big K" Doublin who had a loyal following of friends and peers.

California Group Elects New Slate Of Officers

The GCLA welcomes a new board of directors to take on some of the toughest regulatory battles in the industry.

Mobility Expert Joins Executive Ranks At Blacklane

The new COO/CFO will apply his experience to improving customer service on the ground and online.

Limo Patriot Ride Revs Up For Military Cause

The award-winning fundraiser serves as the ideal capstone to the International LCT Show.

See More News

Facebook Comments ()

Comments (0)

Post a Comment

Submit

Blogs

See More

See More

See More

See More

LCT Store

LCT Magazine - January 2017 $12.95 THE MONEY ISSUE COVER STORY: * Dashboard Helps Steer Company Finances * *



Connect

Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close