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Operations| June 23, 2017

Dawson Rutter's Company Named Best Car Service

Commonwealth Worldwide earns the Boston ranking for the seventh time as it marks 35 years of chauffeured service.

Operations| June 23, 2017

Family Business Becomes Millennial’s Passion

eNews Exclusive: Fast 40 operator Nick Boccio got his start in a garage and has since taken up a desire to continue his grandfather’s legacy.

Operations| June 14, 2017

Luxury Vs. Affluent Travelers: What's The Difference?

Luxury spenders are more driven by experiential and authentic experiences.

Operations| June 14, 2017

Company Aims To Reach Peak Operating Performance

eNews Exclusive: Abdou and Hillary Louarti believe industry involvement and education help them stand out in a crowded market.

Operations| June 13, 2017

Uber Is Imploding, But Does Anyone Really Care?

The TNC may be a cesspool of sexism and harassment, but efficiency tends to trump corporate intrigue.

Operations| June 13, 2017

Tech-Savvy Affiliates In Demand

Vince Schneider of JED Transportation keeps up-to-date with tools that will make you a must-have partner.

Operations| June 13, 2017

How Good Managers Give Bad Employees Feedback

Who likes to give low-performing staff feedback? Not many, but it's part of the job. Here's how the best do it with great success.

Operations| June 13, 2017

Why Customer Service Should Mimic Driverless Cars

A sustainable transition to AI integration means doubling down on what humans do best: Solving novel problems and training systems to be better.

Operations| June 7, 2017

Mother Fears Bad Vehicle Maintenance Lead To Son's Death

Jimmy Larsen fell out of the party bus doors and into traffic where he was struck by a black SUV that failed to stop after the collision.

Operations| June 1, 2017

Waze To Roll Out Carpool App Across California

The noncommercial nature of the rides means drivers will not have to carry commercial car insurance or undergo background checks.

Operations| May 31, 2017

How Do Millennials Define Luxury Travel?

Instead of getting stuck in how things have always been done, the travel industry should take a page from this adventurous generation.

Operations| May 31, 2017

Lyft Launches Lux Service

Pricing will vary by market, but drivers can expect to earn around three to five times the fare of ordinary rides, and nearly double the fare of Lyft Premier rides.

Operations| May 31, 2017

Useful Tips For Being A Celebrity Chauffeur

It all starts with your demeanor and, of course, your attention to detail.

Operations| May 31, 2017

How To Help Your Chauffeurs Help You

eNews Exclusive: California operator Matthew Strack shares his tips for ensuring success with driver retention and the motorcoach business.

Operations| May 30, 2017

Finding Affiliates The 21st Century Way

Emelia VandenHoek says while technology has made affiliating easier, you can’t let it make you lazy.

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