Operations

GroundLink Launches On-Demand Service In Chicago

Posted on November 18, 2016

NEW YORK — GroundLink, a global, tech-enabled black car service in major cities worldwide, has launched its Ride Now app-based service in Chicago. The service offers rides within as little as five minutes of making the request.

For Ride Now service, customers simply open GroundLink’s mobile app, select the location where they would like to be picked up, and then select Ride Now as the time they would like the ride. Once booked, the customer can watch in real-time as the driver heads to the location.

To encourage Chicago residents, and travelers to the “Windy City,” the ability to try GroundLink’s Ride Now option, GroundLink is offering a 20% discount on all Ride Now rides booked from now through Dec. 31. Ride Now runs can only be booked via GroundLink’s mobile app. Once rides are in progress, customers can track their cars and communicate directly with their drivers.

For customers who want an advanced reservation, whether to and from the airport or for a meeting, the company also offers scheduled service in Chicago. The lead-time for this service, which previously had been upwards of two hours, has now been reduced to 20 minutes or less. Additionally, GroundLink has updated its pricing model which translates into lower rates for shorter distance rides and better pricing to and from the airport.

“Our customers are frequent travelers and they stressed to us how important Chicago was as a destination and business market for them,” said Liz Carisone, CEO of GroundLink.

“Therefore, it was imperative we continue to expand our Chicago operations as we are committed to providing Chicagoans and travelers coming to the city with more options for both scheduled and near-demand services. It was also important for us to adjust our pricing to make it more competitive to what is being offered by ride-hailing providers and much more attractive than costlier traditional limo companies. However, no matter what the price point, we will never sacrifice the safety and security of our customers.”

About GroundLink
GroundLink offers a multiple booking platform for its consumer and corporate clients that includes its website.

Information: www.groundlink.com; (855) 463-7150; on Twitter @GroundLink; on Facebook.com/GroundLink.

Source: GroundLink press release

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