Dashride, a provider of dispatch, reservation software and other proprietary technologies that improve the processes of limousine and taxi companies, announced June 16 it has launched Dashride Connect, an on-demand affiliate network.
Dashride CEO Nadav Ullman and Tom Bachant, co-founder and CTO, at the company's Manhattan offices.
Dashride Connect allows operators of livery companies to communicate with one another so they can better satisfy the ground transportation needs of their customers. With Dashride Connect, companies can instantly farm-in and farm-out rides to swiftly fulfill requests no matter where a customer is located. Dashride Connect is available to all taxi and limousine companies, regardless if they are using Dashride as their back-office software. Fleets from across the world are opting-in to Dashride Connect and leveraging the affiliate network to grow revenues, increase customer satisfaction, and gain global coverage.
“Since starting Dashride two years ago, our primary mission has been to empower livery operators by increasing their digital capabilities and improving their internal systems,” said Nadav Ullman, founder and CEO of Dashride. “With Dashride Connect, we are unifying fleets worldwide. The technology is an industry changer that strengthens legacy operators facing competition from ride services like Uber and Lyft.”
Dashride Connect is the latest offering of Dashride, a company with more than 250 member operators of limousine and taxi companies across the world. Dashride allows these established businesses to provide today’s consumers with the mobile tools they demand. The technology also serves as a comprehensive back office tool, modernizing a livery company’s daily operations by improving everything from dispatching and billing procedures to vehicle management.
“There are more than one million established livery companies operating across the globe today, and these organizations service millions of loyal customers,” Ulman said. “Dashride Connect is the first and only platform with the ability to link each and every one of these livery operators. We are providing the largest affiliate network in the history of the taxi and limousine industry, and we’re doing it at no cost to the operators.”
While Dashride Connect links operators globally, the technology also helps companies satisfy customer demand closer to home. In periods of high demand, an operator of a modest sized fleet may have trouble servicing ride requests. Even those with large fleets admit they occasionally abandon requests due to the labor involved with managing those rides. Dashride Connect technology allows operators to instantly farm-in and farm-out customer calls. This increases revenues for the operator while advancing customer retention.
“We've worked hard for years to become a highly trusted transportation provider, but we are constantly evolving and improving to ensure our clients receive the service they desire," said Abe Amer, the owner of Angel Elite, a growing corporate and private chauffeur service in NYC. "While we enjoy strong loyalty in our home city of New York, our customers often ask for our services when they’re traveling out of town or arriving in their home cities. Dashride Connect has expanded our affiliate network allowing us to compete at the highest level. Whether our clients are traveling domestically or internationally, we’ve got them covered."