ATLANTIC CITY, N.J. — The educational sessions for LCT Show East have just been released, and the itinerary is packed full of useful and practical seminars that will provide operators with vital knowledge for their business.
The program was handcrafted by the National Limousine Association so that operators will be able to leave the sessions with ready-to-use information they can put into play the minute they get back to the office. They will learn how to make more money, improve their operations, and get a leg up on trends and legislative issues that will affect their daily business practices.
Here’s a quick sampling of some of the classes offered, but there are more, and you can check out the full schedule here.
Sun, Oct. 27
Dispatching: Best Practices
New and long-time operators can always benefit from taking a second look at their dispatching processes. This session will give a fresh perspective on hiring, training, and scheduling as well as discuss challenges such as how much authority to allow and whether or not to cross train.
In Case of Emergency: Best Safety Practices
Do your drivers know what to do if an accident occurs or if there is an emergency? Learn how to arm your chauffeurs with the training they need to handle a vehicle accident or emergency.
Monday, Oct. 28
How to Conduct a Proper Background Check
Pre-employment screenings are so important in today's world, because of the real threat employers are facing under the legal doctrine “negligent hiring.”
Secrets of Sales Success!
Learn how to build a sales success Attitude. If you think you’re not a natural seller, you’re wrong! This session will CHANGE YOU and show you how to:
- Protect Your Existing Client Book — Remember “Re-selling” your customers and keeping them loyal is KEY!
- Get Organized — A walk-away sales plan so you can STAY ON TRACK and make you and/or your team more PRODUCTIVE!
- Develop extraordinary customer service
LCT Show East will be held Oct., 27-29, 2013 at the Atlantic City Convention Center and Caesars Palace. Attendees can register online and should do so by Sept. 27 to take advantage of the best prices.
— Tim Crowley, LCT senior editor