Operations

Record Blizzard Grounds New England Operators

Posted on January 28, 2015 by Tom Halligan - Also by this author - About the author

When roads are closed due to snow, limo operators take a costly break. (Photo by Reuters)
When roads are closed due to snow, limo operators take a costly break. (Photo by Reuters)

For the first time in 27 years of operation, Long Island, N.Y-based Ultimate Class Limousine shut down operations Monday night through Tuesday because of the Nor’easter blizzard that dumped record snowfall and hurricane force winds that roared through New York to Maine. All ground, rail and air transportation was halted and state emergency mandates prohibited any non-emergency vehicle from being on the road threating stiff fines if stopped.

“We were lucky in that we only had about 14 inches in Nassau County compared to other parts of Long Island that got hit harder,” said Ultimate President Matt Silver. “We’re back in business today utilizing SUVs and sedans but we’re keeping the rear-wheel drive Town Cars off the roads.”

Silver stressed that employee safety was key during the early stages of the storm, noting that he was closely monitoring a Monday evening trip from Manhattan to Long Island that normally took 15 minutes but totaled about an hour and a half. “One of our last runs was supposed to take less than two hours but ended up a five-hour ordeal. I was monitoring the vehicle’s speed and it was inching along at 3 to 5 mph and its top speed was 12 mph,” he added.

Michael Campbell, CEO of Manchester, N.H.-based Grace Limousine, estimates the storm cost $15,000 a day in revenue as business was shut down due to more than 16 inches of snowfall and treacherous driving conditions.

“I'd rather the states shut down roadways than our clients expect us to magically execute safe and flawless service in the midst of a treacherous winter blizzard, which is how these situations normally go," said Campbell, also an NLA board director. "So I'm not blind to the silver lining in this unprecedented shut down. We're safe, we have zero risk of loss, and hopefully all the folks not flying today will keep us hopping through the weekend as they attempt to get to wherever they're going.”

Michael Callahan, president and CEO, Able Limousine, Hopkinton, Mass. (Boston region), was in San Francisco during the storm. “I came in on Monday to do an inspection on some buses that I bought that are going to Phoenix for the Super Bowl, and unfortunately got stuck here until tomorrow (Wednesday). From what my people have told me, we got over 35 inches.”

Callahan said he didn’t recall another time when his company was totally shut down for 36 hours. “We have had storms where we have lost most of our rides due to the airport closing, but I can’t ever remember a day where we lost absolutely everything on the schedule. We were in a state of emergency and the government threatened citations up to $500 if caught on the roadways.”

Added Charles Wisniewski, president and CEO, Teddy’s Transportation System, Norwalk Conn. “We’re back to business as usual but we never really departed. Our primary market, Southwestern Connecticut and New York City, were greatly spared the brunt of blizzard which ravaged areas starting 50 miles east of us.  We got about five inches here in Norwalk. But just 19 miles up, my home got nine inches and Hartford and Boston got a whole lot more.”

 

 

View comments or post a comment on this story. (0 Comments)

More News

Tech Entrepreneur Puts Limo Company Up For Sale

The Southern California operation comes with a prestigious list of VIP, celebrity, and corporate clients.

Company Fined For Trading Discounts For Good Reviews

More than 500 people wrote nearly 700 reviews on Yelp and Google, as well as on the company's app pages.

If You Want More Affiliates, Form Relationships First

South Carolina operator Ashley Richey believes you must build a stellar reputation before asking to affiliate with another company.

Ten Tips For Marketing In The Digital Age

From understanding your target audience to retaining customers, here are some helpful online strategies. 

Company Accused Of Ditching Couples At The Altar

One client says once the deposits were collected, the Cleveland-based business stopped responding to their calls and emails.

See More News

Facebook Comments ()

Comments (0)

Post a Comment

Submit

Blogs

See More

See More

See More

See More

LCT Store

LCT Magazine - December 2016 $12.95 GLOBAL/INTERNATIONAL ISSUE COVER STORY: * The Coolest Operators on the Planet * *



Connect

Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close