Industry Leaders Discuss Ways to Succeed in Today's Economy

Posted on October 15, 2002 by LCT Staff - Also by this author - About the author

Providing great service and keeping employees motivated are some of the ways that operators who attended the 2002 LCT Leadership Summit last weekend learned to succed in a sluggish economy.

Approximately 60 operators from across the United States and Canada attended the three-day summit in Boca Raton, Florida, where they networked and lisented to speakers addressing these issues.

"The summit was a great success," said Craing McCitcheon of Rosedale Livery in Toronto. "I took away many valuable thoughts, ideas and new friendships."

Operators were able to discuss strategies of dealing with issues that they were facing with other successful operators. They were able to network with others from across North America at many of the Summit's social functions.

In addition, operators were able to hear from many successful speakers on many topics pertaining to their business. Among the speakers were, Pat Williams, general manager of the Orlando Magic and author of numerous books on leadership, informed operators how to energize their employees. Mario Dones, corporate director of training and development for the Ritz Carlton Leadership Center, discussed how to provide legendary service to your customers.

Show sponsors, Ford Motor Company, Livery Coach Software and Krystal Enterprises were on hand, along with their equipment, and were available to discuss their products. Representatives from DavEl, another of the show's sponsors, were also on hand.

"I really enjoyed meeting several good customers that I did not know prior to the event," said Mike Bedard, Lincoln's limousine & livery manager, "I look forward to next years event!"

The 2003 LCT Leadership Summit is already being planned. For more information about this year's Summit, please check out the December issue of LCT.

View comments or post a comment on this story. (0 Comments)

More News

NLA Supports, Celebrates Charities At LCT East

Early bird and group discounts end today, so don’t miss your chance to attend this event at the show!

Attention To Detail Sets California Operator Apart

WebXclusive: Millennial operator Aaron Schiff of Ascot Limousine uses his talents to maintain the stellar reputation of his godfather’s company.

Uber's Creepy Drones And Drivers

TNC Travesties Of The Week: The company's marketing techniques prove to be just as aggressive as their independent contractors. 

70 Defining Moments In Luxury Industry History

From the 1970s to the present, check out these incredible events that affect the wider luxury services and products sector. 

Do You Provide Customer Service Or Experience?

Companies may be tempted to stick with the former, but clients can almost immediately notice when the focus isn’t on the latter.

See More News

Facebook Comments ()

Comments (0)

Post a Comment



See More

See More

See More

See More

LCT Store

LCT Magazine - October 2016 $12.95 COVER STORY: * Leverage Tech To Levitate Your Operations * *


Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment



Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close