Operations

Savoya and Remote Dynamics Partner on Dispatch Solution

Posted on September 21, 2005 by LCT Staff - Also by this author - About the author

DALLAS – Savoya, a provider of global chauffeured services, and Remote Dynamics, Inc., a provider of mobile resource management solutions for commercial fleets, announced today that Savoya will exclusively offer Remote Dynamics' REDIview Fleet solution to its vendor-owned vehicle network. The Remote Dynamics' mobile data logging unit, the REDI2000, transmits real-time minute-by-minute vehicle information over a mobile network to Savoya's network operating center.

Savoya's selection of REDIview Fleet allows the company to continue to deliver superior customer service through improved dispatch to chauffeur and chauffeur to client communications, the companies said. Savoya uses a proprietary Web-based application to manage the ordering, tracking and administrative functions for chauffeured ground transportation. Through its certified vendor network, Savoya utilizes 20,000 vehicles in more than 100 countries.

"The strategic combination of the REDIview solution and Savoya's Global Chauffeured Services Operating System allows real-time visibility into exact vehicle location and adds another layer of tracking and accountability of chauffeurs," said Alex Danza, COO at Savoya. "The new system will provide historical data on vehicle routes allowing us to provide the most secure ground transportation solution possible to our clients."

Along with GPS technology, Remote Dynamics' REDIview Fleet solution will provide Savoya with detailed analysis by collecting real-time vehicle information such as vehicle speed, direction, idle time, fuel efficiency and ignition on/off.

"By integrating REDIview into the Savoya global command center, companies will be able to better ensure a consistent, real-time, quality of service experience for their clients' chauffeured ground transportation," said Scott Broudy, V.P. of channels and partners at Remote Dynamics. "REDIview provides a comprehensive view into the location of each vehicle, and provides important vehicle and chauffeur behavior data that will enable Savoya to better understand both the quality and cost of service delivery."

Under the terms of the Agreement, certified Savoya operators will benefit from a pre-negotiated program between Savoya and Remote Dynamics aimed to accelerate the outfitting of their vehicles with REDIview Fleet.

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