WASHINGTON, D.C. — While many companies reported business as usual the week after the newly-adjusted daylight-saving time, IT managers and help desks are still busy dealing with a slew of minor problems, mostly related to individual users' computers. Major network disruptions did not materialize, but companies have spent the week fixing minor glitches.
In some instances, companies experienced problems due to Microsoft's automatic updates not installing properly on computers running Windows XP, 2000, and 2003. "The tools that did some of the adjustments were not perfect," said John Bullock, associate vice president and deputy chief operating officer at Energy Enterprise Solutions, a Germantown, Md.-based firm that provides IT support and solutions for federal clients. In preparation for daylight-saving time this year, Bullock had been working on implementing patches for some of the network systems at the Department of Energy, where the switchover went smoothly.
Bullock said that this week's aftermath was not unexpected. One of the issues that he was dealing with was an inconsistency in the adjustment of appointment calendars. "The people that had really time-sensitive environments probably prepared for it better than the average organization," Bullock said, adding he did hear about companies that experienced some setbacks. "There were some organizations that didn't patch all of the systems that they should have and they had unpleasant experiences."