NASSAU COUNTY, N.Y. — ABC News, New York recently led a sting operation on Coachman Limousine, a company that stole $2,000 from a group of teenagers who rented a limousine that never showed up for their prom in Nassau County.
“We confronted that limo company. Today, they have much bigger problems as revealed in an undercover sting. And this time, they couldn't shut us out,” said ABC News.
Coachman wouldn't refund $2,000 the kids paid up front. And when ABC cameras arrived, Coachman's rep denied he even knew the customer.
Tappy Phillips: "Can you give Becky Moore her money back?"
Alan of Coachman: "Who's Becky Moore."
Tappy: "Come on, Alan."
Alan: "Who's Becky Moore?"
Tappy: "You don't know who Becky Moore is?"
Tappy: "You've spoken to her on the phone."
And he even said they weren't Coachman.
Tappy: "Coachman Limo."
Alan: "This is not Coachman Limousine, you're in the wrong spot."
"I would say the serious complaints started coming in June 2006," said Roger Bogsted of Nassau County Consumer Affairs.
Nassau County Consumer Affairs had been investigating Coachman, too. They said Coachman was not licensed to operate a limousine service in their county.
But when undercover consumer affairs officers called for a Coachman car, the driver showed up in a vehicle with temporary Missouri tags. And worse —- the vehicle was not registered in New York state. The officers seized it.
"We will pull them over anywhere we seem them operating, and if they are unlicensed, as this individual case, we will seize it on the spot," said Bogstead.
“When we went to this office, we were told it was not Coachman. But when the limo was seized, the same man who was sitting at this desk showed up,” said ABC News.
Tappy: "Why is the registration not on the windshield?
Coachman worker: "It is a brand new car."
Tappy: "The law is that the registration should be on the windshield. You should know that."
Coachman worker: "It's a brand new car."
In the end, Coachman paid its fine and recovered the limousine. And they repaid all three people who had complained about them — including the $2,000 dollars to the prom kids.
Nassau County Consumer Affairs said, while Coachman satisfied the fines and consumer complaints, they still aren't registered to operate as a limousine company in the county.
The company is in fact still in business, now operating as Coachman Bus Tours. The attorney general’s office is now looking into the matter as well, said ABC.
SOURCE: ABC News — New York