Operations

2 Training Sessions Set for First Day of ILCT

Posted on March 12, 2008 by LCT Staff - Also by this author - About the author

LAS VEGAS — The International LCT Show is offering two five-hour training seminars on Monday, March 17, the first day of the event:

Chauffeur Training Course During this comprehensive five-hour course, these training veterans will lead your chauffeurs through the basics, with an overview of etiquette, defensive driving dos and don'ts, followed by advance-level chauffeur training and how to instruct and lead a chauffeur team. Speakers: * Scott Mezger, Executive Chauffeuring School * Bruce Heinrich, LEADER Worldwide Chauffeured Services

Frontline Dispatch & Training Course This five-hour workshop will provide an overview of best practices in customer service, reservations, and dispatching. It will be the basis for training your frontline personnel to deliver the ultimate in personalized service and guarantee that your clients will become your most loyal advocates. Speaker: * Bob Mackasek, Valera Global

For more information, go the convention website at www.lctshow.com.

Source: Bobit Business Media

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