Operations

Silent Dispatch Unveils New Web Booking Tool

Posted on May 3, 2010

Customers receive instant quotes via the Web for virtually any type of trip and can manage their transportation accounts.

SCOTTSDALE, AZ -- SilentDispatch Inc. has just released its new Web Booking Tool for its reservation platform, also SilentDispatch, which contains a feature set that allows customers to manage their transportation, including setting up customer profiles,  tracking the status and location of their service vehicles, and reviewing their charges and invoices.

Operations can configure the system to provide instant quotes based on several pricing strategies such as hand drawn or zip code zones, vehicle type, and scheduled charges that may occur on holidays or busy periods of the day. Accounts can have their own special pricing and set of rules governing how they can manage their transportation.   

One unique feature called OnApproach allows customers to receive text or email messages that provide trip information including the chauffeur's name and cell phone number, and real time information as to the whereabouts of their service vehicle. Customers debarking airplanes can check their cell phone for these messages and subsequently avoid calling the dispatch office in order to find their transportation.

Stuart Theodore, CEO of SilentDispatch Inc said in a statement, "The ease of use and presentation of  the booking process combined with flexibility in the back end  has allowed SilentDispatch users to successfully transition a portion of their business to the Web. Reducing phone reservations or subsequent calls to the office for various reasons is an obvious cost reduction, and this is the number one goal."

"This tool is essential for any company who is spending money positioning their Web sites on search engines or is serious about moving their customers to the Web" said SilentDispatch user Ted Malecki of National Black Car out of Chicago. "It is one thing to attract customers to your web site, it is quite another to present a process which has them actually book a trip. SilentDispatch makes the booking process simple and informative, where even first time visitors to our web site complete the booking process. " 

Source:  SilentDispatch, Inc

View comments or post a comment on this story. (0 Comments)

More News

Go Riteway Celebrates 60 Years In Bus Business

The Wisconsin company started with just four school buses and now has 1,000 vehicles serving several ground transportation sectors.

Colorado Operator Buys Affiliate To Widen Service Region

eNews Exclusive: B-Line Express in Vail will now cover even more ground in the retail-heavy state.

Why Uber Can't Be Fixed And Must Be Shut Down

Analysis: The TNC's lower costs brought lower prices, with resulting popularity and growth. But its use of noncommercial cars was unlawful from the start.

Empire CLS Featured In Meetings + Events Magazine

The article describes the chauffeured transportation provider's newest additions to its fleet: 56-passenger motorcoaches.

Unique II Brings Its Luxury Service To Florida FBO

The New Jersey company expands its chauffeured experience to  private charter jet clientele at Opa-locka.

See More News

Facebook Comments ()

Comments (0)

Post a Comment

Submit

Blog

See More

LCT Store

LCT Magazine - July 2017 $12.95 COVER STORY: * Why These Titans Work So Hard to Give it Away * *



Connect

Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close