Operations

Sabre Upgrades Travel Agencies With Branding, Service Features

Posted on August 26, 2009

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Sabre's enhanced Virtually There travel itinerary service features faster access to trip data and new mobile phone capabilities

SOUTHLAKE, TX. - Sabre Travel Network finished deploying its enhanced Virtually There itinerary product used by 30,000 travel agencies and millions of business and leisure travelers worldwide.

Virtually There eases access to trip information, eliminating the need for travelers to recall their reservation code. Travelers can get more detailed information on each component of their trip, using tools that track flight and gate information, airport security wait times, access city guides, and more. The enhanced service is available in 17 languages for both web and mobile devices.

Sabre demonstrated its Virtually There program at the National Business Travel Association Annual Conference and Exhibition held this week in San Diego.

"Virtually There saves us time, reduces costs and keeps my customers happy," said Aida Fournier, founder and president of Connections Travel in Puerto Rico. "Today, clients expect you to be available to be engaged with them at all times.  From a customer engagement standpoint, Virtually There has delivered dramatic change in our agency services; customers love it and we have reduced our itinerary delivery costs by more than 80% since we deployed the solution."

Sabre extended many new and existing web features to the mobile device in the enhanced version of Virtually There. Additionally, Sabre is working with its numerous worldwide airline customers to incorporate online and mobile check-in capabilities via the Virtually There web and mobile platform.

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