MAHWAH, N.J. — Flyte Tyme Worldwide, a provider of ground transportation services, recently started its integration with FleetBOOK to manage affiliate relationships.
Flyte Tyme, based in Mahwah, N.J., with offices in New York City, Princeton, and Philadelphia, operates 350 vehicles throughout the tri-state and greater Philadelphia areas. The company also has a network of affiliate service providers in 350 cities worldwide. Before the integration, the company relied on a team of operators to send, receive, record and update reservations farmed out to this network. Facilitating the high volume of reservations and maintaining superior quality control made the process expensive.
Flyte Tyme CEO Tim Rose said, “We need an army of people just to monitor the movement of reservation data among our affiliates, adding to the cost of doing business. With FleetBOOK, we intend to do a much better job of reservation transfer, but with fewer people and at a great cost savings.”
FleetBOOK is a central switch that enables limousine service providers to select reservations to outsource to an affiliated company, and enters the ride data directly into the affiliate’s reservation system. Any changes or updates to the reservation are automatically transmitted to the affiliate’s system in real time, eliminating the need for faxing or multiple phone calls.
FleetBOOK has completed integrations with the industry’s top software providers, allowing ride data to flow seamlessly among limousine companies using dissimilar software.