Operations

How To Make The Right Move

Posted on September 25, 2015 by Tom Halligan - Also by this author

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Flyte Tyme Worldwide President Tim Rose built a new 52,000 square-foot “open design” facility where departments work together in a collaborative work environment.
Flyte Tyme Worldwide President Tim Rose built a new 52,000 square-foot “open design” facility where departments work together in a collaborative work environment.
One of the big questions operators with growing companies face — or think about a lot — is when to move the company to another facility.

Numerous factors play into any decision to relocate. Growth drives a lot of moves, of course, but the need for modern offices and garage space are reasons as well. Some move for better logistical location to serve clients. Maybe it’s purchasing your own facility to build equity instead of leasing.

LCT caught up with two veteran operations and one start-up that recently moved into new facilities to accommodate anticipated growth. Each highlight an array of contributing factors that spurred their decisions to relocate to new facilities that can help other operators plan their strategy when ready to relocate.

Ranked No. 4 in this year’s LCT annual industry survey of 50 Largest Fleets List, Flyte Tyme Worldwide Transportation President Tim Rose is still in overdrive expanding his diverse Mahwah, N.J.-based operation that includes top-tier transportation services, corporate travel management, and meetings and event transportation. In addition, Rose recently added a new business unit to his growing operation — providing full turn-key management services to other private transportation companies.

Always thinking long-term growth, Rose bought and completely renovated a new facility one year ago to support his mission to double the size of Flyte Tyme in five years. The new 52,000-square-foot facility houses 105 employees, with plenty of floor to double that number in the coming years.

Rose and his staff took great pains to ensure the new facility was professional, efficient, comfortable, eco-friendly, and most important — able to foster a collaborative team environment. For instance, the building was constructed in an “open design” format that groups all departments throughout the first floor, where managers are visible and can roam the floor for a more hands-on style instead of hunkering down in offices.

The floor plan also includes common areas that have comfortable couches and chairs where staff can take a break or meet with other employees. Further, the cafeteria is big, bright and modern and includes a large flat-screen TV. Rose doesn’t allow staff to eat lunch at their desks so the cafeteria is another venue for staff to mingle, relax and collaborate.

Eco Friendly
A lot of bottom-line dollars can be saved by going “green.” Rose ensured that his building combined energy efficiency and a pleasant working environment for employees. The energy-efficiency results in floor-to-ceiling windows that let in natural light combined with sensors that adjust lighting in unused areas, and an HVAC unit that saves bottom-line dollars.

Rose even looked at the maintenance facility to save energy, installing high-speed garage doors that open and close in a flash. Knowing he cannot afford to have any down time in his operation, Rose built an outside natural gas generator that can power the building if the grid goes down. He also has a state-of-the-art IT/data center managed onsite, and an offsite backup data recovery operation in case of a serious disaster.

“The goal was to make the facility a better work environment that fosters a collaborative spirit, with managers walking around rather than hiding in offices. In our former facility, departments were segregated, and this new facility I think creates a better work ethic and productivity,” Rose says. “We have an open floor plan that groups our meetings and events team, including the customer service team, call center agents and dispatch, fleet management services, and billing and accounting. Every department and team is accessible on the floor.”

With parking spaces for 700 vehicles (the company’s fleet is at 360 — and growing), Rose made sure his facility could handle every aspect of growth, including expansion of his corporate van and shuttle business.
As his business and new ventures expand nationwide, Rose views his facility and its ability to house more staff as the “command center” to manage expansion through economies of scale. To that end, the facility was built and furnished to convey professionalism in a pleasant working environment combined with modern amenities to attract high-end employees who fit into the company’s culture and long-term vision.

“Yes, morale is much better than in the old facility and we have definitely noticed the change,” Rose adds.

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