Operations

Publisher's Page: Dealers Play an Integral Role in the Limousine Industry

Posted on July 1, 1996 by Sara Eastwood

This issue spotlights the dealer segment of the limousine industry.  For some time I didn’t truly understand the roles of dealers.  Since dealers range from independents to Lincoln LimoCare and Cadillac Limousine dealers, it was difficult to define who did what. 

The independent dealers, such as Lakeview Custom Coach, Jack’s Wholesale Division, Coachwest, Aladdin, and Westwind are unique because they distribute new limousines for a specific coachbuilder or they focus on the used market.  When a dealer specializes in a certain brand name of limousine, the service work is fairly straightforward to them.  This group also tends to be more formidable when it comes to selling used limousines.

The LimoCare and Cadillac Limousine Dealer programs were developed to aid operators needing efficient servicing on warranty work and maintenance.  These programs were progressive steps on behalf of both manufacturers towards properly training select dealerships to work on limousines. 

In the past, many dealers refused to service altered vehicles altogether.  And, without the understanding of what’s involved in the conversion process, one can hardly blame them for being intimidated.

As more and more dealers become proficient in servicing limousines, they too are motivated to jump into the sales arena – which is good.  If coach-builders aren’t bogged down with warranty work because a capable dealer is handling that work, they can better focus on manufacturing, distributing, and selling limousines.

In summary, you should embrace the growing number of dealerships entering the limousine market.  This means improved customer service for operators because there are more people to turn when you have a problem.

Furthermore, the dealers involved in the Lincoln and Cadillac programs have trained limousine mechanics.  These programs offer excellent turn-around guarantees because they understand that downtime means lost revenues to operators.  Independents that are selling and servicing limousines for a living also have a thorough grasp of your needs because limousines are their specialty.

Summer is upon us and now is the time (especially after the prom and wedding rush) to get your fleet tuned and buffed up, serviced, and ready to go for the busy fall season.  It’s also a good time to evaluate your vehicles in terms of resale, since the 1997 limousines will debut in November.  So read our cover story and arm yourself with the right questions to ask your qualified dealer to ensure that your maintenance needs are met.  Good Luck!

 

View comments or post a comment on this story. (0 Comments)

More News

Windy City Limousine & Bus Wins "Best Of" Award

The company's diverse fleet and years of experience have earned it many achievements.

Fugitaboutit! Operators Deal With NYC Traffic Woes

Weather and mass transit delays always create additional problems, but 50,000 TNC vehicles ratchet up congestion.

Arkansas Operation Recognized As Small Business of the Year

Pinnacle Car Services, Inc. recieved the accolade from the Greater Bentonville Bella Vista Chamber of Commerce.

How To Make Your Buses Comply With The Latest Rules

eNews Exclusive: Joe Guinn guides operators on the best ways to prepare for the large leap from sedans and SUVs to buses and motorcoaches.

What Is The Future Of The New Luxury Traveler?

There is a growing demand for more human connectedness and meaningful experiences for both adults and children.

See More News

Facebook Comments ()

Comments (0)

Post a Comment

Submit

Blog

See More

LCT Store

LCT Magazine - May 2017 $12.95 Post International LCT Show Issue COVER STORY: * Best Operators of 2017: Their Winning Secrets Revealed * *



Connect

Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close