Operations

Everyone Can Be A Game-Changer At LCT-NLA Show East

Posted on October 3, 2014 by Tom Halligan - Also by this author

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The limousine industry will gather Oct. 19-21 in Atlantic City, N.J., for the second annual LCT-NLA Show East at Caesars and the Atlantic City Convention Center. The shore weather in October can be inviting and invigorating, with cooler, sunny days. It’s the ideal backdrop for industry colleagues and friends to gather for planned show events and seminars, exhibitor displays and exciting after-hours nightlife and parties.

  • Sunday Night - Opening Reception at One Atlantic at the Pier featuring cocktails, delicious appetizers and cool entertainment. Great views of the beach, boardwalk and city skyline through floor-to-ceiling windows. (Sponsored by Cadillac Professional Vehicles). PLUS, the party continues into the late evening at many Hospitality Suite Row Parties.
  • Monday Night - Enjoy great food, entertainment and pay tribute to your peers at our second annual People’s Choice Awards gala. A great opportunity to network with colleagues. (Sponsored by Ford Motor Company). And then head on over to Caesar’s renowned Party at Dusk Nightclub for an evening of great music with a top DJ working a state-of-the-art sound and visual system—guaranteed to get you rockin’. (Sponsored by the Exhibitors).

 Totally interactive exhibit show floor at Atlantic City Convention Center

  • Center Bar & Lounge - Expanded area with plush couches, charging stations, hammocks, games and more. Plus full bar during hall hours with a featured hosted happy hour for the last hour each day. (Sponsored by Grech Motors)
  • Water Bar - More comfy seating, coffee-house style water bar featuring enhanced refreshing flavored H2O drinks. (Sponsored by Allied Specialty Vehicles)

 Form new relationships or chat someone up at one of these networking events:

  • Daily Coffee Receptions at Caesars Atlantic City
  • Hosted Lunch in the Exhibit Hall (Lunch Monday sponsored by Allied Specialty Vehicles).

Of course, the overriding mission of the three-day event is its focus on business — your business. From checking out the latest new vehicles and innovative products and services from suppliers on the show floor to attending the numerous business-building focused sessions, the goal of the show is to arm you with a load of products and information that will help you manage your operation better and increase your bottom line — a winning daily double for everyone.

Excellent Education

Again this year, LCT’s partner, the National Limousine Association, has crafted a roster of sessions that are guaranteed to equip you with knowledge that you can apply immediately to improve your operations. Because the NLA is composed of top-notch operators, they know the real-world pain-points, concerns, and issues operators face every day. Most importantly, they have the experience and knowledge to offer solutions. The NLA Show Committee taps into these experts and puts together a conference second to none — something for every size operation and fleet.

This year’s topics include sessions to help attendees improve every aspect of managing their operations, and strategies to expand and grow every size business.

Session topics cover how to maximize profits, retain and attract chauffeurs, sales tips and strategies, leasing versus financing, and other bottom-line oriented sessions. Others will focus on customer service, sales, marketing and corporate branding. Speakers will address the latest industry technologies, such as mobile apps, and TNC-related regulatory issues.

Innovative Forums

One of the most pressing issues operators face today is how technology is changing the limousine industry, and how executives and managers can capitalize on it to improve their operations. This year, LCT-NLA Show East is debuting the all-new Innovations Theater in the exhibit hall. Attendees will review product demos and updates, take part in focus groups, and have the opportunity to discuss and network with vendors and colleagues about the latest technologies.

One must-attend session is “Harnessing the Success of the Uber Business Model,” which will provide cutting-edge solutions based on the success of the app-based Uber business model. Learn innovative ways to integrate this technology into your company while addressing new consumer expectations due to the proliferation of TNC apps. The session also will provide valuable insights into what operators should consider when contracting with a mobile app vendor.

The expert panel includes David Broyles of Bobit Business Media, also LCT’s web producer; Eric Devlin of Premier Transportation in Dallas, and Jeff Greene of Greene Classic Limousines Worldwide Transportation in Atlanta. Of course, using technology is also about improving the mainstay of your business: Customer service. In the session, “The Wizards of Customer Service,” presenters Laura Canady of CLT Express in Charlotte, N.C., and Jeff Rose of Attitude New York, will share their expertise on how to establish a culture of stellar customer service. If customers aren’t satisfied, they won’t return. Even worse, they could post a negative review that may turn away new customers and/or have them flock to your competition.

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