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May 2013 Issue
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New York Tax Repeal Takes Another Step In Right Direction

Assemblyman Dennis H. Gabryszak will soon introduce a bill to the Assembly in support of repealing the limo tax in New York.

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April 24, 2013

How to Win Respect and Influence Employees

Temecula Creek Learning Center president Jim Jackson led a session during the ILCT Show on handling employees through positive interactions

April 23, 2013

How to Tell If Someone Is Lying to You

Sensing your employees aren’t being 100% truthful with you? If so, Karen Purves, speaker at the International LCT Show, suggests that you become a lie spy and hone your skills for detecting if people are telling you the truth.

April 22, 2013

How To Handle Limo Customer Complaints

Smart operators build on feedback to embrace complaints and turn them around to earn a loyal customer.

April 18, 2013

In Angry America — How Do You Protect Your Driving Employees?

Four important steps can support your chauffeurs and prevent worst case scenarios.

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