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Operations| June 26, 2015

How To Better Manage Customer Loyalty

Keeping customers can be like handling marriage: Full of needs, expectations, and maintenance.

Operations| June 26, 2015

French Government Cracks Down On Defiant Uber

Vehicles using UberPOP will now be systematically seized by police when caught operating.

Regulations| June 26, 2015

TNCs Likely To Hit Las Vegas Streets By Labor Day

Legislation signed by Gov. Brian Sandoval authorizes a service that connects passengers with drivers through smartphone apps.

Vehicles| June 26, 2015

Bill Gates Predicts Uber Has Best Chance To Go Driverless

If Gates is correct, it will validate recent moves by Uber to invest in self-driving technology.

Operations| June 26, 2015

Pennsylvania Operation Faces Fines, Sanctions Over Old Limos

Agents have accused the company of using limos that were too old to be in service under state law.

Regulations| June 25, 2015

Anti-Uber Protests Turn Violent Across France

Inequality breeds contempt: What can happen when rules are not fairly applied.

Vehicles| June 25, 2015

Who Lives? Who Dies? In Driverless Cars

Accidents will still happen. And in those moments, the robot vehicle may have to choose the lesser of two evils.

Operations| June 25, 2015

Operator Uses Tesla Sedans For Chauffeured, Rental Services

E-Motion joins a revved-up market in which companies aim to make car renting or parking more hassle-free.

Money| June 24, 2015

Chinese Funding Fuels Talk Of Uber IPO

The longer Uber puts off its initial public offering, the greater the return for investors.

People| June 24, 2015

LCT Trade Shows Drive Record-Breaking Revenue To The NLA

The cooperation between LCT and the NLA boosts the collective fortunes of the global chauffeured service industry.

Industry Research| June 24, 2015

World Wealth Report Details 7 Luxury Consumer Trends

Nearly one million people worldwide rose to the millionaire ranks as ultra high net worth individuals drive most spending growth.

Regulations| June 23, 2015

California Labor Ruling Could Be Start Of Cost Shift For Uber

Analysis: Employee laws applied to limousine companies may soon be catching up to Uber to level the playing field.

Regulations| June 23, 2015

Grocery Delivery Start-Up Moves Toward Employee Model

A recent California labor ruling may be having an "Uber effect" on contractor-based, on-demand service companies.

Regulations| June 23, 2015

New York TLC Approves New Rules For App-Based Services

The commission revised the rules to require the TNCs to update them on any tech changes.

Regulations| June 23, 2015

LANJ President Supports State Measure To Protect Passengers

New Jersey operator Jeff Shanker writes a newspaper column explaining the advantages of AB3765.

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