WebXclusive: A California operator discovers how reading and discussing material with your team can become an effective training tool.
There are many times that travel is vital for modern sales. Today they just happen to occur less often.
Plaintiffs alleged that Uber had a worthless driver background check process because it lacked fingerprint criminal checks.
The LCT Leadership Summit hosts customer service expert Jeanne Bliss, who mastered the CCO role over 20 years.
In this edition, an Uber passenger takes over driving duty, and another driver allegedly follows his female passenger home.
After a 128-day hospital stay, the patient, who suffered from cardiomyopathy, was finally deemed healthy enough to leave.
In a fit of road-rage, the man got out of his car and tried to bash the other vehicle's window in with a crowbar.
Cited for violating taxicab ordinance, court instead orders owner to obtain license while city of Manchester grapples with illegal TNCs.
The TNC argues all cases should be resolved on an individual basis through arbitration, as stipulated by the arbitration clause in its driver contracts.
The vehicle's dash cam captured driver's high-speed escapade.
Lyons Limousine must immediately cease all intrastate and interstate operations after a federal investigation.
EMS officials responded just before 10:00pm on April 2 and transported two patients to a medical center. One patient has potentially serious injuries.
Travis Kalanick was unable to persuade a U.S. District Court judge to dismiss the case.
In a future where vehicles drive themselves, how much power should law enforcement have over the technology?
Richmond County’s A Delightful Tour was born out of a desire to give customers of all ages a good time.
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