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Operations| February 10, 2010

Do You Practice The 7 Principles of Customer Service?

A 2010 LCT Operator Of The Year offers a simple guide to top-notch customer service at a time when you can’t afford to get it wrong.
Industry Research| February 10, 2010

CORRECTION: BostonCoach Owned By Fidelity Investments

The recent formation of Volition Capital by the team that previously led U.S. operations of Fidelity Ventures has nothing to do with BostonCoach. Business at the chauffeured operation goes on as usual.
Operations| February 10, 2010

Operators Can Now Document Which Chauffeurs Drive Too Fast and Too Slow

GPS Insight Reveals Posted Speed Limit Report Feature to Its GPS Tracking Software
Operations| February 10, 2010

How To "Spring" Into Payments And Then "Fall" Back

FINANCE/LEASING Q&A: LCT's resident expert on all things finance and leasing addresses the need to schedule payment seasons.
Regulations| February 3, 2010

New NLA President Readies For Active 2010 Agenda

Q&A: Kansas City operator Diane Forgy takes the helm of the association as it celebrates its 25th anniversary this year. Leading the industry into recovery mode and ensuring legal use of wireless electronic devices in vehicles are top priorities.
Operations| February 3, 2010

CLICK N’ TAKE: LCT Fact Book Survey Closes Out Soon

MAKE YOUR VOICE HEARD: Print respondents are being asked to retake the survey online for better results.
Vehicles| February 3, 2010

BLACK N’ BLUE: Cadillac Cuts Alternate Paint Option On DTS

Although affecting only a handful of operators, the halt of dark blue chauffeured models is another sign that the fabled DTS production is winding down as Cadillac prepares for a successor model in 2012.
Operations| February 3, 2010

LIMO DEAL: Nashville Operator Sells Arkansas Division

Bill Faeth of Silver Oak Transportation officially sold his operation in Little Rock, Ark., to Argenta Transportation Specialists on Feb. 1.
Regulations| February 3, 2010

DISTRACTED DRIVING: Facts Operators Should Know

Mobile phones are critical to modern business productivity. But when used while driving, mobile phones pose a serious danger to employees and an expensive liability to companies.
Regulations| February 3, 2010

BAD POLITICS: Senator Shafts Charter And Tour Operators

The United Motorcoach Association speaks out against a recent amendment to the Department of Transportation bill that gives an unfair advantage to taxpayer-subsidized mass transit at the expense of private charter and tour operators.
Industry Research| February 3, 2010

Capital Region Marketplace Draws Strong Operator Turnout

Bus operators gathered for the American Bus Association’s annual trade show and conference just 10 days before the International LCT Show last week.
Operations| February 3, 2010

Royale's Fusion Hybrid L Drives The Greenest Of Luxury Vehicles Tested

Green Ride Global compares the Fusion Hybrid L, the Lexus 400h, and the Lincoln Town Car for fuel efficiency, cost savings, and emissions output.
Operations| February 2, 2010

New eFleet Feature Lets Clients And Customers Link Up

Now emails a link to clients that displays real-time information on trip itinerary, flight status and driver phone number.
Operations| February 2, 2010

Breaking Up [A Lease] Is Hard To Do

FINANCE/LEASING Q&A: LCT's resident expert on all things finance and lease addresses what happens when a business owner either decides to or needs to break a vehicle lease.
Operations| February 1, 2010

Harness Social Media as the New Marketing Frontier

Connect with your clients daily through social media and see new opportunities for business.

LCT Store

LCT Magazine - March 2017 $12.95 INT'L LCT SHOW ISSUE COVER STORY: * Innovate or Die: Show To Be a Business "Disrupter" * *


LCT Store

LCT Magazine - March 2017 $12.95 INT'L LCT SHOW ISSUE COVER STORY: * Innovate or Die: Show To Be a Business "Disrupter" * *


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