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People| November 30, 2016

2017 Operator Of The Year Awards Ready For You

The industry's leading business achievement awards program officially launches Dec. 1 and takes entries until Feb. 1, 2017.

Operations| November 30, 2016

Six Customer Service Secrets For Success

From building a statement of philosophy to hiring the right employees, here are a few tricks to help you build the perfect team.

Industry Research| November 30, 2016

Luxury Travel Industry To Reach $1.2 Billion By 2020

Affluent consumers are highly interested in unique experiences, focusing on adventure.

People| November 30, 2016

Jerry Robbins, Boston Operator, 1956-2016

Robbins, who ran Weldon Worldwide in Boston for 16 years, was the first winner of the LCT People’s Choice Humanitarian Award.

People| November 30, 2016

UMA President Vic Parra To Retire Early Next Year

Parra was first appointed president/CEO in 1998 and was the second person to hold this job since the start of the association.

Regulations| November 28, 2016

Airports Add Surcharges for Limos, Taxis, And TNCs

Officials at most airports were reluctant to explain why they charged the fees except that doing so helps keep airport costs down.

Money| November 28, 2016

Uber Drivers Join Protest For $15 Minimum Wage

Independent contractors have complained the TNCs aggressive fare cuts make it harder to scrape by with additional costs factored in.

Vehicles| November 28, 2016

Heavy-Duty Lexus SUV Limo Fit For A President

Vehicle Pick of the Week: Battisti Customs has built a vehicle that can withstand anything that comes its way, including bullets.

Vehicles| November 28, 2016

Luxury Sedan Battle: Audi A8 Vs. BMW 7 Series

Which deserves the title of best vehicle for your buck?

Vehicles| November 28, 2016

BMW 7 Series Named Professional Driver Car Of The Year

The vehicle was commended for its “unrivaled mix of comfort, driver satisfaction, and outstanding features."

Vehicles| November 28, 2016

CT6 Plug-In Hybrid Wants To Make Livery Mark

The price of Cadillac's vehicle will start at about $76,000 (before federal and state tax rebates) when it goes on sale in Spring 2017.

Vehicles| November 28, 2016

Vehicle Brawl: Cadillac CT6 Vs. Genesis G90

The two newbies go toe-to-toe in a fight to become a staple of limousine fleets. 

Operations| November 25, 2016

How To Keep Clients Like Virgin Hotel Chicago Does

The CEO says the company set out to re-think the entire end-to-end experience, and respect their guests. 

Operations| November 25, 2016

How To Help Your Customers By Creating Solutions

Do you know what tasks your clients are trying to get done with your offerings and which are important and unsatisfied?

Operations| November 25, 2016

How To Create Effective Business Videos

These steps can help any operator become a pro at creating promotional and helpful content.

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