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Operations| October 19, 2016

Do You Provide Customer Service Or Experience?

Companies may be tempted to stick with the former, but clients can almost immediately notice when the focus isn’t on the latter.

Operations| October 19, 2016

5 Ways To Improve Customer Service With Tech

As customers expect more from companies, businesses and brands need to step up to the plate to meet those challenges.

Operations| October 19, 2016

Operator Shakes Things Up With GoGo Party Bus

Lenesia Cooper plans to make her service the number one preferred form of transportation for celebrities and professionals in Atlanta.

People| October 19, 2016

New York Operator Sees Payoff Bringing Staff To LCT East

Legends Limousines’ CEO Robert Xavier says trade shows spur staff to ‘think outside the box.’

Vehicles| October 17, 2016

Clean, Classy Sprinter Perfect For Big Execs

Vehicle Pick Of The Week: This McSweeney Designs van is the way to go if you're trying to win corporate contracts.

Vehicles| October 17, 2016

2017 BMW 5 Series Lighter, Quicker, And Loaded With Tech

Product Review: The vehicle has an all-new iDrive infotainment system, with both a touchscreen and redundant physical controls.

Vehicles| October 17, 2016

Genesis G90 Attracts New Luxury Sedan Buyers

Product Review: Road noise is all but eliminated throughout the cabin, which seats five adults comfortably.

Vehicles| October 17, 2016

Tesla Model S Deliveries Beat Out Competition In U.S. Sales

9,156 units of the all-electric vehicle were sold, while sales of the 7-Series and S-Class were 3,634 and 3,138 units respectively.

Vehicles| October 17, 2016

Cadillac CT6 Is One Stylin' Sedan

Product Review: The vehicle looks dramatic and formidable without resorting to caricature.

Operations| October 14, 2016

Uber Doesn't Know The Meaning Of Customer Service

TNC Travesties Of The Week: The company continues to kick duty of care to the curb.

Regulations| October 14, 2016

FMCSA Acts On Rules Related To Bus Operations

The federal agency will discuss vehicle lease and interchange rules and helps former military personnel get CDLs.

Operations| October 14, 2016

LCT East To Host Mixer For Young Industry Professionals

The LCT Fast 40, a networking group for operators under 40, offers valuable face time during LCT-NLA Show East.

Money| October 14, 2016

Financing For the Roads Ahead

LCT WebXclusive: Access Commercial Capital wants to maintain its reputation as a trustworthy lender to ground transportation operators.

Operations| October 13, 2016

Teen Thugs Carjack Limo, Brag On Facebook Live

The chauffeur says the suspects also made off with his wallet, $340, and a cellphone. The attack left him with a concussion.

Operations| October 13, 2016

NY Regulators Treat Two Uber Drivers Like Employees

Unlike contractors, employees are entitled to a variety of rights and protections, and are typically more costly for companies to rely on.

LCT Store

LCT Magazine - October 2016 $12.95 COVER STORY: * Leverage Tech To Levitate Your Operations * *


LCT Store

LCT Magazine - October 2016 $12.95 COVER STORY: * Leverage Tech To Levitate Your Operations * *


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