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Vehicles| December 2, 2016

Here's How Uber's Self-Driving Cars Look And Run

The Pittsburgh pilot is meant to help the TNC suss out exactly how much information to share so riders feel comfortable.

Regulations| December 2, 2016

Classifying Uber's Business Model: A Complicated Affair

Governments have every right to regulate a digital platform that arranges rides and provides work for its citizens.

Operations| December 2, 2016

Company Accused Of Ditching Couples At The Altar

One client says once the deposits were collected, the Cleveland-based business stopped responding to their calls and emails.

Regulations| December 2, 2016

Industry Leaders Adjust Political Agenda For Trump Era

The NLA is sizing up a post-Nov. 8 legislative and regulatory scene that could yield breakthroughs as well as new unknowns.

Operations| December 2, 2016

Uber Drivers Complain About The Silliest Things

TNC Travesties Of The Week: Some independent contractors just don't have what it takes to be chauffeurs.

Operations| December 2, 2016

Limo Caddy Can Upgrade A Back Seat To First Class

LCT WEB-X-CLUSIVE: Going the extra mile for customers is made easy with PLATROS’ patent-pending seatback pocket device.

Operations| December 2, 2016

Why You Need A Social Customer Service Strategy

Whether you like it or not, people are talking about your business on social media.

Operations| December 2, 2016

Treat Your Employees Right For Maximum ROI

There’s no better way to show your appreciation than giving them what they need to do their job. 

Operations| December 1, 2016

U.S. Airport Taxi Rides Cost Far More Than Fares

Tolls, fees, tips, and other extras increase total fares by 26% at top 30 airports.

Regulations| December 1, 2016

Mass. TNC Drivers Face Background Checks Sooner

The state will conduct Criminal Offender Record Information and Sex Offender Registry Information background checks and consult motor vehicles records.

Regulations| November 30, 2016

What Will Trump's Transportation Pick Mean For TNCs?

Department of Transportation Secretary nominee Elaine Chao has shown friendliness to the gig economy.

People| November 30, 2016

2017 Operator Of The Year Awards Ready For You

The industry's leading business achievement awards program officially launches Dec. 1 and takes entries until Feb. 1, 2017.

Operations| November 30, 2016

Six Customer Service Secrets For Success

From building a statement of philosophy to hiring the right employees, here are a few tricks to help you build the perfect team.

Industry Research| November 30, 2016

Luxury Travel Industry To Reach $1.2 Billion By 2020

Affluent consumers are highly interested in unique experiences, focusing on adventure.

People| November 30, 2016

Jerry Robbins, Boston Operator, 1956-2016

Robbins, who ran Weldon Worldwide in Boston for 16 years, was the first winner of the LCT People’s Choice Humanitarian Award.

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LCT Magazine - February 2017 $12.95 NEW MODELS ISSUE COVER STORY: * Fleet Vehicles Preview * *

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LCT Magazine - February 2017 $12.95 NEW MODELS ISSUE COVER STORY: * Fleet Vehicles Preview * *



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