LCT welcomes Randi Busse as a general session speaker Nov. 9 during LCT-NLA Show East in Atlantic City, N.J. Busse, founder and president of Workforce Development Group, will explain How To
Book Business In 5 East Steps.
ATLANTIC CITY, N.J. — Are you finding it hard to stand out from your competitors? Frustrated by price shoppers? Worried that you aren’t closing enough business?
Fear not. Randi Busse, an expert in maximizing the customer experience to build and retain business, will share insights, tips, and strategies to increase your bottom line at LCT-NLA Show East, Nov. 8-10 at Harrah’s Resort and the brand new Waterfront Conference Center.
Busse’s General Session, “How to Book the Business in 5 Easy Steps,” will be held on Monday, Nov. 9, from 10:45 a.m. to 12 p.m.
The interactive session will guide operators to help differentiate your business from the competition, build trust and rapport quickly, ask questions the right way, make powerful recommendations, overcome objections and book the business.
Busse is the Founder and President of Workforce Development Group, Inc., a coaching and training organization that specializes in improving the customer experience, increasing customer retention and maximizing revenue. Randi challenges business leaders and employees to think in innovative ways when it comes to taking care of their customers.
A dynamic speaker with the ability to make audiences listen, nod, laugh, Busse will help operators connect the dots between their own experiences as a customer and how their behaviors and the way their employees treat customers affects their bottom line.
Register today to reserve a full conference and show pass. This year’s all-in-one-place-no-shuttles show and conference features numerous meet-and-greet sessions, events, parties, receptions and after-hours suite parties that will give attendees ample opportunity to network with old friends and meet potential affiliate partners from around the world.