Money

How To Make Payment Processing Safe And Simple

Posted on May 11, 2016 by Lexi Tucker - Also by this author

William Brakebill, principal and national sales director for PayHawk.
William Brakebill, principal and national sales director for PayHawk.
The Rhino family of companies, which began in 2006 with Nolan Transportation Group and consists of businesses focused on the transportation industry, is ready to introduce its newest member: PayHawk.

Following OTR Capital, a factoring company, and Marquee Insurance Group, PayHawk is a payment processing company that enables the limousine and transportation industry to use one central point of contact for a suite of transportation services.

“We know accepting payments properly and timely [affects] your bottom line,” says William Brakebill, principal and national sales director for PayHawk. “What drives our business is counseling and adapting to each client — we want you to take payments however it works best for you.”

Fast Facts

Location: Roswell, Ga.

Service: Payment Processing

Founded: 2015

Founder: Kevin Nolan

Key executive: William Brakebill, principal and national sales director

Employees: 29

Website: www.gopayhawk.com

Contact: (305) 340-9660; william@gopayhawk.com

No long-term commitment

With many payment processing companies using models that include a contract and large breakage fee, it is often unclear what justifies this demand for a long-term commitment. Brakebill believes these customers should be receiving more in the way of customization and special attention.

“The founders of PayHawk, myself included, recognized the lack of transparent pricing and poor customer service in the industry and felt there was a market for clients that wanted, and could benefit from, a more hands-on approach,” he says.

PayHawk is processing for more than 200 limousine and transportation companies. Brakebill claims this number will only increase due to the company’s recent direct integration with Limo Anywhere, a dispatching system for small- and medium-sized limousine operators.

One-by-one relationships

PayHawk touts strong customer service. “An individual will be available to address your concern or question any time of day or night,” Brakebill says. “We offer 24/7 customer service by our own associates, not a call center. You are provided with office and cell numbers of our dedicated team members, so we are always accessible.”

This is important considering the number of competitors they face as a newcomer in the payment processing game. It doesn’t hurt that the Rhino family of companies are located in 13 U.S. cities with about 650 employees. “We encourage those in the transportation space to experience our ‘human’ element, competitive pricing, and a genuine enjoyment for what we do,” Brakebill says.

One of the most vital aspects of owning a credit card is ensuring your identity and private information remain safe. Protecting cardholder data is of the utmost importance to PayHawk. The company serves as consultants for PCI Compliance and EMV Conversion. For those who are unfamiliar with the terms, PCI refers to the Payment Card Industry Data Security Standard — a set of requirements designed to ensure companies that process, store or transmit credit card information maintain a secure environment. If you recently received a new credit card, it likely contains something called EMV technology, which stands for “Europay, MasterCard, and Visa.”

“This means that your card has a miniature computer chip that’s extremely hard to counterfeit,” Brakebill explains. “We are constantly adding resources focused on implementing physical and logical controls and helping clients navigate PCI and accepting cards with EMV.”

Payhawk offers a variety of payment processing options.
Payhawk offers a variety of payment processing options.

Low maintenance approach

Unlike some payment processors that dictate how they can take payments, PayHawk uses a consultative and tailored approach with each client and business. “Our dedicated staff will help our clients become, and stay, PCI compliant and offer the latest EMV compatible product offerings.”

PayHawk isn’t stopping there. They are developing B2B lending on behalf of their clients and are also working toward enhanced integration in mobile applications. Whatever a company’s payment needs, Brakebill says PayHawk is ready to handle them: “Anything our clients can challenge us to develop for or with them, we can make it happen.” 

View comments or post a comment on this story. (0 Comments)

More News

10 Top Ways To Cut Your Fleet Gas Costs

Money-Saver Tips: After depreciation, fuel spend is one of the largest fleet expenses.

M&V Limousines Acquires Two Long Island Operations

The company plans to grow retail business and re-launch Hampton Luxury Liner shuttle service.

Uber's High Leverage Looking More Risky

Eventually the financial backers that have bankrolled Uber’s rise will expect returns for those investments.

Uber Drivers Join Protest For $15 Minimum Wage

Independent contractors have complained the TNCs aggressive fare cuts make it harder to scrape by with additional costs factored in.

Uber Rival Karhoo Allegedly Owes $30 Million To Partners

Bloomberg calls its fall “extraordinary,” even compared to those of most short-lived startups.

See More News

Facebook Comments ()

Comments (0)

Post a Comment

Submit

Blog

See More

LCT Store

LCT Magazine - June/Fact Book 2017 $12.95 * Facts & Stats * Directors & Guides *



Connect

Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close