Magazine

May 2016 Issue

Award Winners Thrive On Best Business Practices

Martin Romjue

MAY LCT: These companies constantly improve client service and all aspects of chauffeured operations.

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Featured Articles

How Solid Are Your Instincts?
Operations| May 4, 2016

How Solid Are Your Instincts?

MAY LCT Publisher's Page: The art of entrepreneurship is to never evolve to the point where your instincts are snuffed out.

How To Milk More Revenues From Your Customer Base
Money| May 26, 2016

How To Milk More Revenues From Your Customer Base

MAY LCT: It’s better to find ways to engage the customers you have than to waste time getting small responses to costly shotgun ads.

How To Practice Better Wage Policies
Operations| May 26, 2016

How To Practice Better Wage Policies

MAY LCT: Ignorance is not bliss and won't qualify as a good defense if you violate labor laws or attract a class action lawsuit.

How To Keep Winning Lifelong Customers
Operations| May 26, 2016

How To Keep Winning Lifelong Customers

MAY LCT: Industry experts advise satisfied clients are more likely to become word-of-mouth ambassadors for your company.

How To Roll Specialty Vehicles For Max Revenue
Vehicles| May 24, 2016

How To Roll Specialty Vehicles For Max Revenue

MAY LCT: Operators can get more out of fleet vehicles by partnering with local groups, keeping prices flexible, and promoting services through social media and videos.

Lincoln Team Previews Elegant New Continental Sedan
Vehicles| May 19, 2016

Lincoln Team Previews Elegant New Continental Sedan

MAY LCT: The biggest story of ILCT Show 2016 was the debut of the revived, reengineered, and retro-styled legacy nameplate.

How To Provide Customers With A Rave-Worthy Experience
Operations| May 19, 2016

How To Provide Customers With A Rave-Worthy Experience

MAY LCT: MGM Resorts executive Mary Ann Sena-Edelen inspired attendees with legendary service secrets.

How To Handle Industry Disruption
Operations| May 18, 2016

How To Handle Industry Disruption

MAY LCT: 2016 ILCT Show keynoter Peter Sheahan told operators to break out of their comfort zones and learn from their competitors.

How To Create A Culture Of Teamwork And Trust
Operations| May 17, 2016

How To Create A Culture Of Teamwork And Trust

MAY LCT: Keynote speaker Doug Lipp brought service and leadership advice from the happiest place on Earth to the Show stage.

Tech, Human Connections Drive More Business
Industry Research| May 13, 2016

Tech, Human Connections Drive More Business

MAY LCT: State of the Industry messages highlight need for more customer contact and service, technology, and social media.

How To Make Payment Processing Safe And Simple
Money| May 11, 2016

How To Make Payment Processing Safe And Simple

MAY LCT: PayHawk wants to ensure customers believe they are being catered to as individuals.

How Will The Election Affect The TNC Fight?
Regulations| May 10, 2016

How Will The Election Affect The TNC Fight?

MAY LCT: No matter who wins, lobbying efforts will continue the call to level the playing field.

How To Face The Toughest Business Decision
Money| May 9, 2016

How To Face The Toughest Business Decision

MAY LCT: This step-by-step primer helps explain how to sell your limousine company — or buy one.

How To Manage On-The-Go Communications
Operations| May 5, 2016

How To Manage On-The-Go Communications

MAY LCT: Texting, calling, or prompting via tablets are all options that help dispatchers and chauffeurs avoid distracted driving.

New Jersey Service Ensures Smooth, Clean Rides
Operations| May 4, 2016

New Jersey Service Ensures Smooth, Clean Rides

MAY LCT: Preferred Car & Limousine creates its own approach to all aspects of operations, from entertainment to dress codes.

Why Every Seat Has A Story
Operations| May 3, 2016

Why Every Seat Has A Story

MAY LCT Editor's Edge: What ground transporation and digital media have in common.

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